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Firefox won't play a video on my website and it is not flash.

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I have tried multiple times and numerous days to play a slideshow on my website, but it won't play. It will work in Internet Explorer.

I have tried multiple times and numerous days to play a slideshow on my website, but it won't play. It will work in Internet Explorer.

Modified by armomo2

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Google Update
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • McAfee MSS+ NPAPI Plugin
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Facebook Video Calling Plugin
  • GEPlugin
  • 4.1.10329.0
  • ActiveTouch General Plugin Container Version 105
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

iamjayakumars 475 solutions 5852 answers

Could you provide the link?

Are you linked your website to "slideshare.com"?

Could you provide the link? Are you linked your website to "slideshare.com"?

Question owner

Here is one. http://www.amberzeiglerphotography.com/families-2/ I have two on my website and neither will work in Firefox.

Here is one. http://www.amberzeiglerphotography.com/families-2/ I have two on my website and neither will work in Firefox.
cor-el
  • Top 10 Contributor
  • Moderator
12739 solutions 117068 answers

Both slideshows work fine here on Linux with Firefox 19.0.2

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Both slideshows work fine here on Linux with Firefox 19.0.2 Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Press and hold Shift and left-click the Reload button. *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (MAC) Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

Thank you for the response. I did everything you suggested. And then I went to Firefox and did all the troubleshooting suggestions they have. And it still does not play. I tried it on my laptop and it works fine. It's only on my desktop and only in Firefox. Do you know what else could be the problem?

Thank you for the response. I did everything you suggested. And then I went to Firefox and did all the troubleshooting suggestions they have. And it still does not play. I tried it on my laptop and it works fine. It's only on my desktop and only in Firefox. Do you know what else could be the problem?