Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

retreiving bookmarks from a dead computer


My old computer crashed went out and bought a new one. how can i retrieve my old bookmark and passwords. no I did not save them. I thought firefox did.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • McAfee MSS+ NPAPI Plugin
  • Website Logon Plugin
  • WildTangent Games App V2 Presence Detector
  • Adobe Shockwave for Director Netscape plug-in, version
  • Dragon NaturallySpeaking Rich Internet Application Support - Plugin


  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

Ralph Daub
  • Administrator
58 solutions 431 answers

Hi jeem9989,

I am sorry to hear about your old computer crashing, and understand that you would like to recover the bookmarks and passwords that you had stored.

If you still have access to the files in your old computer, you should check out the article about Recovering important data from an old profile.

If you had Firefox Sync enabled, you may be able to recover your account information.

Please let us know if this solves your problem.


- Ralph

  • Top 10 Contributor
  • Moderator
10761 solutions 96852 answers

Note that the "AppData" folder in Windows Vista and later Windows 7+ versions is a hidden folder.