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menu of toolbar customize not opens

Posted

On right click on the toolbar the customize menu not opens what should i do to resolve the problem?

Chosen solution

I have solved the problem i disable the addons which i install just before the problem starts one by one and check which cause problem so i found after disabling e cleaner add on problem solves and for check again i enable all addons again one by one and now problem not comes again the addons which i disabled and then enable one by one are: 1.app button remove 2.memory fox 3.file and folder shortcuts 4.Public fox but problem not solve and then i disable e cleaner add on and problem got solve.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Google Talk Plugin Video Accelerator version:0.1.44.24
  • Version 3.15.2.12038
  • GEPlugin
  • Next Generation Java Plug-in 10.15.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • Nokia Suite Enabler Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • VLC media player Web Plugin 2.0.2
  • Facebook Video Calling Plugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638
  • Intel AppUp Hyperlink Plugin
  • LightshotPlugin
  • Picasa plugin
  • Enables the interaction of Mathematica content with the latest installed version of Mathematica.
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Office Plugin for Netscape Navigator

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/

Extensions

  • Add to Search Bar 2.0 (add-to-searchbox@maltekraus.de)
  • Addictive Typing Lessons 3.5 (addictive_typing_lessons@tomkennedy.net)
  • All-in-One Sidebar 0.7.18 ({097d3191-e6fa-4728-9826-b533d755359d})
  • App Button Remove 1.0 (appbuttonremove@mozilla.org)
  • Awesome screenshot: Capture and Annotate 2.4.0 (jid0-GXjLLfbCoAx0LcltEdFrEkQdQPI@jetpack)
  • BlockSite 0.7.1.1 ({dd3d7613-0246-469d-bc65-2a3cc1668adc})
  • Boss Key and Buttons 3.0 (bossknb@ttt-jl.blogspot.com)
  • Capture & Print 0.1.6 ({146f1820-2b0d-49ef-acbf-d85a6986e10c})
  • Clearly 7.3346.273.222 (readable@evernote.com)
  • Click&Clean 4.0 (clickclean@hotcleaner.com)
  • Configuration Mania 1.16.2013021101 ({c4d362ec-1cff-4ca0-9031-99a8fad7995a})
  • Context Search 0.4.6 ({902D2C4A-457A-4EF9-AD43-7014562929FF})
  • CookieExFilter 1.0 (CookieExFilter@addons.mozilla.com)
  • Cookies Manager+ 1.5.1.1 ({bb6bc1bb-f824-4702-90cd-35e2fb24f25d})
  • CoolPreviews 3.9 ({CE6E6E3B-84DD-4cac-9F63-8D2AE4F30A4B})
  • Copy Fixer 1.1.2 ({e54defa6-8670-457e-8471-dc6010464f54})
  • Copy Urls Expert 2.1.0 (copy-urls-expert@kashiif-gmail.com)
  • Custom Tab Width 1.0.1 (tab-width@design-noir.de)
  • DblClicker 1.7.0 (dblclicker@byo.co.il)
  • Download Statusbar 0.9.10 ({D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389})
  • DownThemAll! 2.0.15 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • eCleaner 1.4 ({c72c0c73-4eb0-4fb3-af0f-074e97326cfd})
  • EPUBReader 1.4.2.1 ({5384767E-00D9-40E9-B72F-9CC39D655D6F})
  • ERail Plugin for Firefox 5.0.rev103 (ERAIL.IN.FFPLUGIN@jetpack)
  • Evernote Web Clipper 5.5 ({E0B8C461-F8FB-49b4-8373-FE32E9252800})
  • EverSync - Sync bookmarks between Firefox / Chrome 2.0.4 (fvdmedia@gmail.com)
  • Extended Statusbar 1.5.8 ({daf44bf7-a45e-4450-979c-91cf07434c3d})
  • feedly 10.2 (feedly@devhd)
  • File and Folder Shortcuts 1.4 ({3bbdd952-cf6f-44a7-9d23-354a8792b598})
  • Firebug 1.11.2 (firebug@software.joehewitt.com)
  • Flash Video Downloader Youtube Downloader 3.8.2 (artur.dubovoy@gmail.com)
  • Flashblock 1.5.15.1 ({3d7eb24f-2740-49df-8937-200b1cc08f8a})
  • Free Download Manager plugin 1.5.7.9 (fdm_ffext@freedownloadmanager.org)
  • Full Screen Image Viewer 5.0 (imageviewer@toptip.ca)
  • FVD Speed Dial with Full Online Sync 4.3.3 (pavel.sherbakov@gmail.com)
  • Go-Moble 1.0.1 (jid0-W5zY771zDsu5o7dTJ8KHm38w1xs@jetpack)
  • Google Similar Images 0.5 (nishan.naseer.googimagesearch@gmail.com)
  • Google Translator for Firefox 2.1.0.3 (translator@zoli.bod)
  • Grab and Drag 3.1.2 ({477c4c36-24eb-11da-94d4-00e08161165f})
  • gui:config 1.2.2 (guiconfig@slosd.net)
  • Hide Find Bar 1.3.1 (hidefindbar@jaredmcateer.com)
  • ImageTools 1.0.7 (matus.uhliar@gmail.com)
  • India Rail Info Firefox App 4.123 (admin@indiarailinfo.com)
  • InFormEnter 0.6.3 ({5546F97E-11A5-46b0-9082-32AD74AAA920})
  • Internote 3.0.1 ({e3631030-7c02-11da-a72b-0800200c9a66})
  • Lightshot (screenshot tool) 3.0.0 ({394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B})
  • Location Bar Enhancer 5.1 (UIEnhancer@girishsharma)
  • Memory Fox 7.4 ({E173B749-DB5B-4fd2-BA0E-94ECEA0CA55B})
  • Menu Editor 1.2.7 ({EDA7B1D7-F793-4e03-B074-E6F303317FB0})
  • Minimap Addon 0.3.17 ({398e77b8-2304-11dc-8314-0800200c9a66})
  • Mozilla Archive Format 2.0.9 ({7f57cf46-4467-4c2d-adfa-0cba7c507e54})
  • Numpad Typing Drills 1.4.0 (numpadtyping@tomkennedy)
  • Open With 5.3.1 (openwith@darktrojan.net)
  • Panic Button 1.5.1 ({24cea704-946d-11da-a72b-0800200c9a66})
  • Paragrasp 1.49 ({14eefdb2-ec98-11d9-948a-00e08161165f})
  • pearltrees 6.0.12 (collector@broceliand.fr)
  • Photobucket Uploader 1.3.3 (pbupload@photobucket.com)
  • PictuTools 2.2.1 ({41e00859-3a98-4c4c-8292-2de820be3ffa})
  • Print Edit 9.0 (printedit@DW-dev)
  • Public Fox 1.09 ({9AA46F4F-4DC7-4c06-97AF-6665170634FE})
  • RemoveTabs 0.5.0.3 ({41a40cb1-aa9e-47c6-a207-66b9f5875870})
  • Re-Pagination 2012.08.25 ({6072cb90-a0bd-11da-a746-0800200c9a66})
  • Restartless Restart 9 (restartless.restart@erikvold.com)
  • RSS Icon In Awesombar 1.4 (rssicon@jasnapaka.com)
  • Screen Draw 1.0.11 (screendraw@grizzlyape.com)
  • ShareThis 4.0.1 ({1b8cc170-8c85-11db-b606-0800200c9a66})
  • Simple Timer 1.13 (simpletimer@grbradt.org)
  • Space Next 0.31 ({c71ff04d-f001-1fc1-1fc1-c71ff04df005})
  • Status-bar Scientific Calculator 5.0.2 (ststusscicalc@sunny)
  • Tab Badge 1.12 (badge@darktrojan.net)
  • Tab Scope 1.1.7 (tabscope@xuldev.org)
  • Take A Break 1.2 (takeabreak@ttt-jl.blogspot.com)
  • Thumbnail Zoom Plus 2.3.2 (thumbnailZoom@dadler.github.com)
  • Tile Tabs 8.6 (tiletabs@DW-dev)
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Turn Off the Lights 2.1.0.30 (stefanvandamme@stefanvd.net)
  • Undo Closed Tabs Button 3.7.1 (undoclosedtabsbutton@supernova00.biz)
  • URL Link 2.04.1 ({139a120b-c2ea-41d2-bf70-542d9f063dfd})
  • URL Tooltip 1.2.1 (url-tooltip@timothytate.net)
  • ViewMarks 1.0.3 ({7443739c-bff6-4af0-aea5-7ed29006966c})
  • Web Developer 1.2.2 ({c45c406e-ab73-11d8-be73-000a95be3b12})
  • Web Developer Tools - toolbar button 1.0.22 (devtoolsmenu@AccessFirefox.org)
  • YahooCricket 1.0 (cricket-extn-ff@yahoo-inc.com)
  • Adblock Plus 2.2.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (Inactive)
  • avast! WebRep 8.0.1482 (wrc@avast.com) (Inactive)
  • Big Clock Background 0.0.4 (clocktab@vik.josh) (Inactive)
  • Cheevos 1.4 (jid1-bpzDizt9E1R7nw@jetpack) (Inactive)
  • DataFox 1.9.2 (datafox@thegoan.com) (Inactive)
  • Destroy the Web 1.2.2 ({7BDB48D1-CD94-4B99-A5A4-E418B9EE6532}) (Inactive)
  • Earth Science NewTab 1.4 ({4d4f5a49-4c4c-4100-0003-4e4557544142}) (Inactive)
  • Easy YouTube Video Downloader 6.7 ({c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}) (Inactive)
  • FoxClocks 3.1.26 ({d37dc5d0-431d-44e5-8c91-49419370caa1}) (Inactive)
  • GReader Panel 0.1.4 (greader-panel@erikvold.com) (Inactive)
  • IE View 1.5.5 ({6e84150a-d526-41f1-a480-a67d3fed910d}) (Inactive)
  • Java Console 6.0.39 ({CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA}) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • Net Usage Item 1.2.337.1 ({DA1B0AB5-7DD3-4066-BC2A-64AABBDD0A8B}) (Inactive)
  • PDF Architect Converter For Firefox 1.0 (FFPDFArchitectConverter@pdfarchitect.com) (Inactive)
  • Preferences Monitor 3.1 ({517f9e52-c795-4764-bf77-5e2db596cee6}) (Inactive)
  • QuickJava 1.8.0 ({E6C1199F-E687-42da-8C24-E7770CC3AE66}) (Inactive)
  • SimilarWeb 2.0.8 (FirefoxAddon@similarWeb.com) (Inactive)
  • Stack Alert 0.23 (stackalert@quickmediasolutions.com) (Inactive)
  • StretchClock - Desk Yoga Break Reminder. Feel better, be more productive. 2.0.1 (info@stretchclock.com) (Inactive)
  • Tab Utilities 1.5.1 (tabutils@ithinc.cn) (Inactive)
  • Transparent standalone images initial.rev24 (jid0-ezUl0hF1SPM9hLO5BMBkNoblB8s@jetpack) (Inactive)
  • Yoono 7.7.17 ({d9284e50-81fc-11da-a72b-0800200c9a66}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) G33/G31 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x29c2
  • adapterDeviceID2:
  • adapterDrivers: igxprd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 1-13-2010
  • driverDate2:
  • driverVersion: 6.14.10.5218
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) G33/G31 Express Chipset Family)
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: www.google.co.in
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • browser.tabs.closeWindowWithLastTab: False
  • browser.tabs.tabMaxWidth: 100
  • browser.tabs.tabMinWidth: 50
  • browser.urlbar.maxRichResults: 15
  • dom.disable_window_flip: False
  • dom.event.contextmenu.enabled: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0
  • keyword.URL:
  • network.cookie.prefsMigrated: True
  • permissions.default.image: 0
  • places.history.expiration.transient_current_max_pages: 53367
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.clearOnShutdown.cache: False
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.downloads: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.offlineApps: True
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.OCSP.disable_button.managecrl: False
  • security.OCSP.enabled: 0

Misc

  • User JS: Yes
  • Accessibility: No
iamjayakumars
  • Top 10 Contributor
412 solutions 4877 answers

Helpful Reply

May be your preferences not saved


The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

cor-el
  • Top 10 Contributor
  • Moderator
10739 solutions 96656 answers

Helpful Reply

You can check for problems with the localstore.rdf file.

Question owner

this solution is for the problem in which prefresence of toolbar are not saved but in my case the coustomization menu not opens after clicking on customize see the image attached Is i should try this solution?

Chosen Solution

I have solved the problem i disable the addons which i install just before the problem starts one by one and check which cause problem so i found after disabling e cleaner add on problem solves and for check again i enable all addons again one by one and now problem not comes again the addons which i disabled and then enable one by one are: 1.app button remove 2.memory fox 3.file and folder shortcuts 4.Public fox but problem not solve and then i disable e cleaner add on and problem got solve.