Recent answers to Nothing shows in get addons. The thingy just grinds away. Extensions page is blank even though i have some. How to fix?https://support.mozilla.org/en-US/questions/9524132013-03-04T15:25:36-08:00You're welcome
2013-03-04T15:25:36-08:00cor-elhttps://support.mozilla.org/en-US/questions/952413#answer-414181<p>You're welcome
</p>It's all there. Thank you so very much for escorting me through this process.
2013-03-04T15:09:03-08:004pathttps://support.mozilla.org/en-US/questions/952413#answer-414177<p>It's all there. Thank you so very much for escorting me through this process.
</p>Here goes. Feeling a tad scary
2013-03-04T14:55:20-08:004pathttps://support.mozilla.org/en-US/questions/952413#answer-414174<p>Here goes. Feeling a tad scary
</p>If you delete the extensions.* and compatibility.ini files then Firefox will create new files.
Delet2013-03-04T12:41:10-08:00cor-elhttps://support.mozilla.org/en-US/questions/952413#answer-414149<p>If you delete the extensions.* and compatibility.ini files then Firefox will create new files.<br>
Deleting compatibility.ini ensures that Firefox also rebuild the cache files.
</p>I've found the files. What happens when I delete them? Don't I need them to make the extensions I ha2013-03-04T12:33:01-08:004pathttps://support.mozilla.org/en-US/questions/952413#answer-414144<p>I've found the files. What happens when I delete them? Don't I need them to make the extensions I have work?
</p><p>Thanks for your help
</p>Those files are in the main profile folder (7tmmsxpb.default) and not in the extensions folder.
You 2013-03-04T12:17:58-08:00cor-elhttps://support.mozilla.org/en-US/questions/952413#answer-414140<p>Those files are in the main profile folder (7tmmsxpb.default) and not in the extensions folder.
</p><p>You can use this button to go to the Firefox profile folder:
</p>
<ul><li>Help &gt; Troubleshooting Information &gt; Profile Directory: Show Folder
</li></ul>I went into C:\Documents and Settings\Randy\Application Data\Mozilla\Firefox\Profiles\7tmmsxpb.defau2013-03-04T12:15:41-08:004pathttps://support.mozilla.org/en-US/questions/952413#answer-414137<p>I went into C:\Documents and Settings\Randy\Application Data\Mozilla\Firefox\Profiles\7tmmsxpb.default\extensions
</p><p>and into all three of the folders in that file. I don't see any files with the names you give.
</p><p>What am I deleting? I see other users saying they followed these instructions and ended having to download all their extensions again. I can't do that if my addon page is blank and my extension page is blank. I can't see what I need to reinstall
</p>It is possible that there is a problem with the file(s) that store the extensions registry.
Delete t2013-03-04T10:39:03-08:00cor-elhttps://support.mozilla.org/en-US/questions/952413#answer-414099<p>It is possible that there is a problem with the file(s) that store the extensions registry.
</p><p>Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
</p>
<ul><li><a href="https://support.mozilla.org/kb/Profiles" rel="nofollow">https://support.mozilla.org/kb/Profiles</a>
</li></ul>
<p>New files will be created when required.
</p><p>See "Corrupt extension files":
</p>
<ul><li><a href="http://kb.mozillazine.org/Unable_to_install_themes_or_extensions" rel="nofollow">http://kb.mozillazine.org/Unable_to_install_themes_or_extensions</a>
</li><li><a href="https://support.mozilla.org/kb/Unable+to+install+add-ons" rel="nofollow">https://support.mozilla.org/kb/Unable+to+install+add-ons</a>
</li></ul>
<p>If you see disabled, not compatible, extensions in "Tools &gt; Add-ons &gt; Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
</p><p>If this hasn't helped then also try to delete the addons.sqlite file.
</p>