X
Tap here to go to the mobile version of the site.

Support Forum

Facebook games on firefox are very slow to work

Posted

I've always had speed on my browser when using Facebook but now it's slow as mud. I am attaching the info you need to advise me. thank you


 Application Basics
       Name
       Firefox
       Version
       18.0.1
       User Agent
       Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       avast! WebRep
       7.0.1474
       false
       wrc@avast.com
       Java Console
       6.0.33
       false
       {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
       Microsoft .NET Framework Assistant
       0.0.0
       false
       {20a82645-c095-46ed-80e3-08825760534b}
 Important Modified Preferences
     Name
     Value
       accessibility.blockautorefresh
       true
       accessibility.typeaheadfind.flashBar
       0
       browser.cache.disk.capacity
       358400
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size.use_old_max
       false
       browser.cache.disk.smart_size_cached_value
       358400
       browser.display.background_color
       #C0C0C0
       browser.display.use_document_fonts
       0
       browser.display.use_system_colors
       true
       browser.places.importBookmarksHTML
       false
       browser.places.importDefaults
       false
       browser.places.leftPaneFolderId
       -1
       browser.places.migratePostDataAnnotations
       false
       browser.places.smartBookmarksVersion
       4
       browser.places.updateRecentTagsUri
       false
       browser.startup.homepage
       http://home.verizon.yahoo.com/
       browser.startup.homepage_override.buildID
       20130116073211
       browser.startup.homepage_override.mstone
       18.0.1
       browser.tabs.warnOnClose
       false
       dom.disable_open_during_load
       false
       extensions.lastAppVersion
       18.0.1
       font.size.fixed.x-western
       20
       font.size.variable.x-western
       22
       gfx.blacklist.suggested-driver-version
       7.14.10.1504
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1362420767
       places.history.expiration.transient_current_max_pages
       39987
       places.last_vacuum
       1332620888
       plugin.disable_full_page_plugin_for_types
       audio/3gpp
       privacy.cpd.formdata
       false
       privacy.cpd.sessions
       false
       privacy.donottrackheader.enabled
       true
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.timeSpan
       0
       security.warn_viewing_mixed
       false
 Graphics
       Adapter Description
       Mobile Intel(R) 945GM Express Chipset Family
       Adapter Drivers
       igdumd32
       Adapter RAM
       Unknown
       Device ID
       0x27a2
       Direct2D Enabled
       Blocked for your graphics driver version. Try updating your graphics driver to version 7.14.10.1504 or newer.
       DirectWrite Enabled
       false (7.0.6002.18592)
       Driver Date
       11-28-2006
       Driver Version
       7.14.10.1132
       GPU #2 Active
       false
       GPU Accelerated Windows
       0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 7.14.10.1504 or newer.
       Vendor ID
       0x8086
       WebGL Renderer
       Blocked for your graphics driver version. Try updating your graphics driver to version 7.14.10.1504 or newer.
       AzureCanvasBackend
       cairo
       AzureContentBackend
       none
       AzureFallbackCanvasBackend
       none
 JavaScript
       Incremental GC
       true
 Accessibility
       Activated
       false
       Prevent Accessibility
       0
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9.4
       4.9.4
       NSS
       3.14.1.0 Basic ECC
       3.14.1.0 Basic ECC
       NSSSMIME
       3.14.1.0 Basic ECC
       3.14.1.0 Basic ECC
       NSSSSL
       3.14.1.0 Basic ECC
       3.14.1.0 Basic ECC
       NSSUTIL
       3.14.1.0
       3.14.1.0
I've always had speed on my browser when using Facebook but now it's slow as mud. I am attaching the info you need to advise me. thank you Application Basics Name Firefox Version 18.0.1 User Agent Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0 Build Configuration about:buildconfig Extensions Name Version Enabled ID avast! WebRep 7.0.1474 false wrc@avast.com Java Console 6.0.33 false {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} Microsoft .NET Framework Assistant 0.0.0 false {20a82645-c095-46ed-80e3-08825760534b} Important Modified Preferences Name Value accessibility.blockautorefresh true accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 358400 browser.display.background_color #C0C0C0 browser.display.use_document_fonts 0 browser.display.use_system_colors true browser.places.importBookmarksHTML false browser.places.importDefaults false browser.places.leftPaneFolderId -1 browser.places.migratePostDataAnnotations false browser.places.smartBookmarksVersion 4 browser.places.updateRecentTagsUri false browser.startup.homepage http://home.verizon.yahoo.com/ browser.startup.homepage_override.buildID 20130116073211 browser.startup.homepage_override.mstone 18.0.1 browser.tabs.warnOnClose false dom.disable_open_during_load false extensions.lastAppVersion 18.0.1 font.size.fixed.x-western 20 font.size.variable.x-western 22 gfx.blacklist.suggested-driver-version 7.14.10.1504 network.cookie.prefsMigrated true places.database.lastMaintenance 1362420767 places.history.expiration.transient_current_max_pages 39987 places.last_vacuum 1332620888 plugin.disable_full_page_plugin_for_types audio/3gpp privacy.cpd.formdata false privacy.cpd.sessions false privacy.donottrackheader.enabled true privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 0 security.warn_viewing_mixed false Graphics Adapter Description Mobile Intel(R) 945GM Express Chipset Family Adapter Drivers igdumd32 Adapter RAM Unknown Device ID 0x27a2 Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 7.14.10.1504 or newer. DirectWrite Enabled false (7.0.6002.18592) Driver Date 11-28-2006 Driver Version 7.14.10.1132 GPU #2 Active false GPU Accelerated Windows 0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 7.14.10.1504 or newer. Vendor ID 0x8086 WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 7.14.10.1504 or newer. AzureCanvasBackend cairo AzureContentBackend none AzureFallbackCanvasBackend none JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.9.4 4.9.4 NSS 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSSMIME 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSSSL 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSUTIL 3.14.1.0 3.14.1.0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Adobe Shockwave for Director Netscape plug-in, version 12.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

{
"application": {
"name": "Firefox",
"version": "18.0.1",
"userAgent": "Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0",
"supportURL": "http://support.mozilla.org/1/firefox/18.0.1/WINNT/en-US/"
},
"modifiedPreferences": {
"accessibility.typeaheadfind.flashBar": 0,
"accessibility.blockautorefresh": true,
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.smart_size_cached_value": 358400,
"browser.display.use_system_colors": true,
"browser.display.background_color": "#C0C0C0",
"browser.display.use_document_fonts": 0,
"browser.places.importDefaults": false,
"browser.places.updateRecentTagsUri": false,
"browser.places.smartBookmarksVersion": 4,
"browser.places.importBookmarksHTML": false,
"browser.places.leftPaneFolderId": -1,
"browser.places.migratePostDataAnnotations": false,
"browser.startup.homepage": "http://home.verizon.yahoo.com/",
"browser.startup.homepage_override.buildID": "20130116073211",
"browser.startup.homepage_override.mstone": "18.0.1",
"browser.tabs.warnOnClose": false,
"dom.disable_open_during_load": false,
"extensions.lastAppVersion": "18.0.1",
"font.size.variable.x-western": 22,
"font.size.fixed.x-western": 20,
"gfx.blacklist.suggested-driver-version": "7.14.10.1504",
"network.cookie.prefsMigrated": true,
"places.history.expiration.transient_current_max_pages": 39987,
"places.last_vacuum": 1332620888,
"places.database.lastMaintenance": 1362420767,
"plugin.disable_full_page_plugin_for_types": "audio/3gpp",
"privacy.sanitize.timeSpan": 0,
"privacy.cpd.sessions": false,
"privacy.donottrackheader.enabled": true,
"privacy.cpd.formdata": false,
"privacy.sanitize.migrateFx3Prefs": true,
"security.warn_viewing_mixed": false
},
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 0,
"windowLayerManagerType": "Basic",
"numAcceleratedWindowsMessage": [
"tryNewerDriver",
"7.14.10.1504"
],
"adapterDescription": "Mobile Intel(R) 945GM Express Chipset Family",
"adapterVendorID": "0x8086",
"adapterDeviceID": "0x27a2",
"adapterRAM": "Unknown",
"adapterDrivers": "igdumd32",
"driverVersion": "7.14.10.1132",
"driverDate": "11-28-2006",
"adapterDescription2": "",
"adapterVendorID2": "",
"adapterDeviceID2": "",
"adapterRAM2": "",
"adapterDrivers2": "",
"driverVersion2": "",
"driverDate2": "",
"isGPU2Active": false,
"direct2DEnabled": false,
"directWriteEnabled": false,
"directWriteVersion": "7.0.6002.18592",
"direct2DEnabledMessage": [
"tryNewerDriver",
"7.14.10.1504"
],
"webglRendererMessage": [
"tryNewerDriver",
"7.14.10.1504"
],
"info": {
"AzureCanvasBackend": "cairo",
"AzureFallbackCanvasBackend": "none",
"AzureContentBackend": "none"
}
},
"javaScript": {
"incrementalGCEnabled": true
},
"accessibility": {
"isActive": false,
"forceDisabled": 0
},
"libraryVersions": {
"NSPR": {
"minVersion": "4.9.4",
"version": "4.9.4"
},
"NSS": {
"minVersion": "3.14.1.0 Basic ECC",
"version": "3.14.1.0 Basic ECC"
},
"NSSUTIL": {
"minVersion": "3.14.1.0",
"version": "3.14.1.0"
},
"NSSSSL": {
"minVersion": "3.14.1.0 Basic ECC",
"version": "3.14.1.0 Basic ECC"
},
"NSSSMIME": {
"minVersion": "3.14.1.0 Basic ECC",
"version": "3.14.1.0 Basic ECC"
}
},
"extensions": [
{
"name": "Troubleshooter",
"version": "1.0a",
"isActive": true,
"id": "troubleshooter@mozilla.org"
},
{
"name": "avast! WebRep",
"version": "7.0.1474",
"isActive": false,
"id": "wrc@avast.com"
},
{
"name": "Java Console",
"version": "6.0.33",
"isActive": false,
"id": "{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}"
},
{
"name": "Microsoft .NET Framework Assistant",
"version": "0.0.0",
"isActive": false,
"id": "{20a82645-c095-46ed-80e3-08825760534b}"
}
]
}

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1271 solutions 8407 answers
Please update to Firefox 19 [[Update Firefox to the latest version]], then reset Firefox. [[Reset Firefox – easily fix most problems]]