Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

não consigo votar BBB13, não aparece a palavra de seguraça

sofia6
sofia6
more options

não consigo votar BBB13, não aparece a palavra de seguraça, e na enquete da UOL aparece a pagina inteira só não aparece as fotos não aparecem só fica carregando. acho que problema de plugin ou do Java. Grata,

não consigo votar BBB13, não aparece a palavra de seguraça, e na enquete da UOL aparece a pagina inteira só não aparece as fotos não aparecem só fica carregando. acho que problema de plugin ou do Java. Grata,

All Replies (1)

iamjayakumars
iamjayakumars
more options

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Solucione problemas com extensões, temas e aceleração de hardware para resolver problemas comuns no Firefox article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.