X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Websites are displaying pixelation.

Posted

pixelated fonts & pictures w/ FF 19...

Chosen solution

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Try to disable hardware acceleration in Firefox.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Next Generation Java Plug-in 10.15.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • np-mswmp
  • McAfee MSS+ NPAPI Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Garmin Communicator Plug-In 4.0.4.0
  • McAfee MSC FF plugin DLL
  • SiteAdvisor
  • 4.1.10329.0
  • McAfee Virtual Technician plugin for Mozilla (Gecko Version: 1.8b1)
  • Garmin Communicator Plug-In 3.0.1.0
  • Sony SOME
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Office Live Update v1.5
  • ScorchPlugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Provides additional functionality on Facebook. See our web site for details.
  • Office Authorization plug-in for NPAPI browsers
  • NPTURNMED
  • Motive Plugin for Mozilla Browsers
  • npdivxplayerplugin
  • DivX Web Player version 1.4.2.7
  • DivX Web Player version 1.4.0.233
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Adobe Shockwave for Director Netscape plug-in, version 11.0

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/

Extensions

  • Garmin Communicator 4.0.4 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})
  • McAfee ScriptScan for Firefox 15.1.0 ({D19CA586-DD6C-4a0a-96F8-14644F340D60})
  • McAfee SiteAdvisor 3.5.0 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92})
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Zynga Community Toolbar 3.18.0.7 ({7b13ec3e-999a-4b70-b9cb-2617b8323822})
  • @@toolbarname@@ 3.15.15.36191 (toolbar@ask.com) (Inactive)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 4600 Series
  • adapterDescription2:
  • adapterDeviceID: 0x9490
  • adapterDeviceID2:
  • adapterDrivers: aticfx32 aticfx32 atiumdag atidxx32 atiumdva
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: RGB
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 11-16-2012
  • driverDate2:
  • driverVersion: 8.970.100.7000
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 4600 Series)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.importDefaults: False
  • browser.places.leftPaneFolderId: -1
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 4
  • browser.places.updateRecentTagsUri: False
  • browser.privatebrowsing.dont_prompt_on_enter: True
  • browser.startup.homepage: http://us.mg201.mail.yahoo.com/dc/launch?.partner=sbc&.gx=1&.rand=9pt8t2tj7sprj
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • browser.tabs.warnOnClose: False
  • extensions.lastAppVersion: 19.0
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0C)
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=&locale=&apn_uid=48DDF19D-64B3-45DA-8C01-17BCEA4844BC&apn_ptnrs=&apn_sauid=D519B69D-4258-4D4C-AD5E-B180CE077771&apn_dtid=OSJ000&&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1362273633
  • places.history.expiration.transient_current_max_pages: 53417
  • places.history.expiration.transient_optimal_database_size: 85467298
  • places.last_vacuum: 1292964686
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.cookies: False
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.promptOnSanitize: False
  • security.warn_viewing_mixed: False

Misc

  • User JS: Yes
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Chosen Solution

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Try to disable hardware acceleration in Firefox.

nemesis63 0 solutions 1 answers

Helpful Reply

Same here i took a screeshot. Also my friend is having this issue too.

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

This can be a problem with the font that is used to display the text.

You can use this extension to see which fonts are used for text that is selected (right-click context menu: Show fonts in selection).

You can do a font test to see if you can identify corrupted font(s).

Question owner

Thanks guys (& gals, if applicable). I found the "Zynga Game bar" add-on was causing the issue...