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what do i do in order to print my bank statement when using firefox browser?

Posted

when i access my bank using firefox browser, i can no longer print my bank statement. It used to come up automatically in Adobe and then i would print it. I downloaded the Adobe XI plug in but still no luck.

Help!!

when i access my bank using firefox browser, i can no longer print my bank statement. It used to come up automatically in Adobe and then i would print it. I downloaded the Adobe XI plug in but still no luck. Help!!

Chosen solution

Hello sammp, firefox came with his own built-in PDF viewer enable by default, see How to disable the built-in PDF viewer and use another viewer


thank you

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • GEPlugin
  • 5.1.10411.0
  • Picasa plugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

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Chosen Solution

Hello sammp, firefox came with his own built-in PDF viewer enable by default, see How to disable the built-in PDF viewer and use another viewer


thank you

Hello sammp, firefox came with his own built-in PDF viewer enable by default, see [https://support.mozilla.org/en-US/kb/disable-built-pdf-viewer-and-use-another-viewer How to disable the built-in PDF viewer and use another viewer] thank you

Question owner

Thanks for your response - i did as suggested and selected Adobe Reader as a default. It didn't work until i selected Adobe Reader while I was in my bank statement online.

Wonderful to have a solution so quickly!!

Samm

Thanks for your response - i did as suggested and selected Adobe Reader as a default. It didn't work until i selected Adobe Reader while I was in my bank statement online. Wonderful to have a solution so quickly!! Samm