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After Update to 19.0, Crash Frequently and Plug-in Container Issues


Ever since I updated to FF 19.0, I noticed that FF crash more often than usual, without any reason (I was in the middle of reading a website). And also the plug-in container for Adobe Flash kept consuming high cpu usage, thus slow down or even freeze FF. I have to end it before FF back to normal.

Am I the only one has problem or it's a bug in FF 19 waiting to be fixed?

Any suggestions/comments are much appreciated. Thank you.

PS: No add-on has been added, and I have cleared cache often.

Additional System Details

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:
  • Version
  • Shockwave Flash 11.6 r602
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • Google Update
  • Adobe Shockwave for Director Netscape plug-in, version 12.0
  • Foxit Reader Plug-In For Firefox and Netscape
  • iTunes Detector Plug-in
  • IE Tab 2 Plug-in for Mozilla/Firefox
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • Google Updater pluginhttp://pack.google.com/
  • CCTVplayer plugin for Firefox
  • Virtual Earth 3D 4.00100226006 plugin for Mozilla
  • Photosynth 2.109.1002.1657
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • Rhapsody Player Engine Plugin
  • 1.7.0036.0
  • np-mswmp
  • 1.6.0021.0


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

  • Top 10 Contributor
415 solutions 4905 answers

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your cooperation!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

  • Top 25 Contributor
  • Moderator
622 solutions 8010 answers

Also for further background information see

Additionally see

The more people who turn this on the better. It helps Firefox engineers and developers work out what issues exist in real day to day Firefox browsing.

tbarker 0 solutions 1 answers

I was having the same issue with one of my user workstations. This happens when FF is updated manually rather than going to Help>About Firefox and letting the update install automatically. Long story short, after FF19 update, install the latest Flashplayer installer and also the latest Java Console install. Restart your workstation and all should be good again...NO MORE PLUG-IN CONTAINER processes.