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how can i get farmville to load in firefox?

Posted

i recently upgraded to firefox 19 and since then i have problems. i only have a problem loading the game farmville. all other sites load normally. the game loads normally in other browsers. the following is what happens. 1. i click "farmville" and the game starts to load. part way into the loading process i see a small dialog box in the upper right corner. the box title is "mozilla firefox". the address says "about blank" 2. the dialog box disappears then reappears and this time the address says "go to a website". 3. the box disappears and then the whole process repeats over and over.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Google Update
  • np-mswmp
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • iTunes Detector Plug-in
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • Picasa plugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • NDS Player Plugin
  • 3DVIA player(5.0.0.20). For more information, visit the 3DVIA player web site.
  • 4.1.10329.0
  • DivX Plus Web Player version 2.2.0.52
  • GEPlugin
  • Google Updater pluginhttp://pack.google.com/
  • DivX VOD Helper Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/

Extensions

  • DVDVideoSoft YouTube MP3 and Video Download 4.2.1.10 ({ACAA314B-EEBA-48e4-AD47-84E31C44796C})
  • DVDVideoSoftTB Community Toolbar 3.18.0.7 ({872b5b88-9db5-4310-bdd0-ac189557e5f5})
  • MSN for Firefox 1.0 (firefoxmsn.full@microsoft.com)
  • Norton Toolbar 2013.3.0.26 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62})
  • Norton Vulnerability Protection 11.1.1.5 - 3 ({BBDA0591-3099-440a-AA10-41764D9DB4DB})
  • Personas 1.6.3 (personas@christopher.beard)
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • XUL Cache 1.0 ({d663a2ca-e497-4678-a0ac-4f6fb746c8eb})
  • DivX Plus Web Player HTML5 <video> 2.1.2.145 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Inactive)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • Search Toolbar 1.2 (searchtoolbar@zugo.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 5450
  • adapterDescription2:
  • adapterDeviceID: 0x68f9
  • adapterDeviceID2:
  • adapterDrivers: ati2dvag
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 11-25-2010
  • driverDate2:
  • driverVersion: 8.801.0.0
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 5450)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.history_expire_days.mirror: 180
  • browser.history_expire_days_min: 1
  • browser.places.importBookmarksHTML: False
  • browser.places.importDefaults: False
  • browser.places.leftPaneFolderId: -1
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 4
  • browser.places.updateRecentTagsUri: False
  • browser.privatebrowsing.autostart: True
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://www.msn.com/?pc=MOZM
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • browser.startup.homepage_reset: http://www.msn.com/?pc=MOZM
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0
  • general.useragent.extra.brc: BRI/1
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729)
  • general.useragent.extra.searchtoolbar: SearchToolbar/1.2
  • keyword.URL: http://www.bing.com/search?form=MOZMLP&pc=MOZM&q=
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1362097399
  • places.history.expiration.transient_current_max_pages: 53638
  • places.history.expiration.transient_optimal_database_size: 85819228
  • places.last_vacuum: 1320721799
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.downloads: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.history: False
  • privacy.cpd.cookies: False
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.item.downloads: False
  • privacy.item.formdata: False
  • privacy.item.history: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.promptOnSanitize: False
  • privacy.sanitize.sanitizeOnShutdown: True
  • security.warn_viewing_mixed: False

Misc

  • User JS: Yes
  • Accessibility: No
iamjayakumars
  • Top 10 Contributor
415 solutions 4924 answers

Check your plugins are updated!

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96743 answers

Helpful Reply

You also have this extension installed that is considered as malware.

  • XUL Cache 1.0