X
Tap here to go to the mobile version of the site.

Support Forum

I have a long list of bookmarks but recently when I try to bookmark a site only a few of my bookmarks show.

Posted

I hit Control D or click on "bookmark this page" and I get the normal dialogue box but when I ask for the bookmark menu only 4 of my bookmarks appear. I know that others are there because when I click on "bookmarks" I get the full list.

I hit Control D or click on "bookmark this page" and I get the normal dialogue box but when I ask for the bookmark menu only 4 of my bookmarks appear. I know that others are there because when I click on "bookmarks" I get the full list.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • Google Update
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638
  • Dragon NaturallySpeaking Rich Internet Application Support - Plugin
  • GEPlugin
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/

Extensions

  • Dragon NaturallySpeaking Rich Internet Application Support 1.0.0.6 (jid0-lmZNVK7a82O8cufhdfB9dUDfA2w@jetpack)
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • avast! WebRep 7.0.1474 (wrc@avast.com) (Inactive)
  • Copy To Wordperfect Lightning 1.0 (copytolightning@corel.com) (Inactive)
  • FaceTheme - Change your Facebook layout! 1.3 ({EB132DB0-A4CA-11DF-9732-0E29E0D72085}) (Inactive)
  • Java Console 6.0.37 ({CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}) (Inactive)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) G45/G43 Express Chipset
  • adapterDescription2:
  • adapterDeviceID: 0x2e22
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.18592
  • driverDate: 2-11-2011
  • driverDate2:
  • driverVersion: 8.15.10.2302
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) G45/G43 Express Chipset)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 1048576
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size_cached_value: 1048576
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://dogpile.com/
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • browser.tabs.warnOnClose: False
  • dom.disable_open_during_load: False
  • extensions.lastAppVersion: 19.0
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0C)
  • gfx.direct3d.checkDX10: False
  • keyword.URL: http://www.bing.com/search?pc=ZUGO&form=ZGAADF&q=
  • network.cookie.prefsMigrated: True
  • network.http.sendRefererHeader: 1
  • places.database.lastMaintenance: 1361622627
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1296229858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.item.cache: True
  • privacy.item.downloads: False
  • privacy.item.formdata: False
  • privacy.item.history: False
  • privacy.item.passwords: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.promptOnSanitize: False
  • privacy.sanitize.sanitizeOnShutdown: True
  • security.csp.enable: False
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
13054 solutions 119545 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes You can check for problems with the places.sqlite database file in the Firefox Profile Folder. *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file