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I deleted my Firefox Sync account at one point, but would like to create a new one using the same email address. Is this possible?


I had a Firefox Sync account a while back on an email address and then I deleted it. Now I want to use Firefox Sync again. I had forgotten that I deleted my account, but after trying to send password reset emails to that address and failing to receive them I can only conclude that the email is still on record in Firefox Sync, even if the account has been deleted.

Is it possible for me to set up a new account using this email address? Trying to set it up through Firefox tells me that the email address is in use, when from my point of view it is not.

Chosen solution

Any luck accessing or deleting the account here:

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

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Chosen Solution

Any luck accessing or deleting the account here:

Helpful Reply

Strangely enough, sending the email from account.services.mozilla.com did the trick this time! Thanks.