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Support Forum

Yahoo tollbar not refreshing

Posted

This morning I had problems with the various Yahoo sites. I ran ccleaner that resolved that problem and I've been able to get Yahoo finance and sports.

Currently the full toolbar is not appearing and it does not show me if I have any new mail.

Any assistance is appraicated/

Chosen solution

Please try uninstalling and reinstalling the toobar. And, since this is an addon please contact Yahoo for assistance. Thank You!

Read this answer in context 5

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Next Generation Java Plug-in 10.15.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • npsitesafety
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • Google Update
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • npdnupdater2
  • npdnu
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • np-mswmp
  • Yahoo Application State Plugin
  • npunagi2

Application

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  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/

Extensions

  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Yahoo! Toolbar 2.5.1.20121219100509 ({635abd67-4fe9-1b23-4f01-e679fa7484c1})
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  • RealDownloader 1.3.0 ({34712C68-7391-4c47-94F3-8F88D49AD632}) (Inactive)
  • RealPlayer Browser Record Plugin 15.0.6 ({0153E448-190B-4987-BDE1-F256CADA672F}) (Inactive)

Javascript

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Graphics

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  • driverDate2:
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Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1361996577
  • places.history.expiration.transient_current_max_pages: 25126
  • plugin.disable_full_page_plugin_for_types: application/pdf
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  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: Yes
Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3015 answers

Chosen Solution

Please try uninstalling and reinstalling the toobar. And, since this is an addon please contact Yahoo for assistance. Thank You!