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Unable to access particular website but others have no problem

Posted

I am unable to access schiffradio.com

I am unable to access schiffradio.com

Additional System Details

Installed Plug-ins

  • iTunes Detector Plug-in
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • np-mswmp
  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • 4.1.10329.0
  • ActiveTouch General Plugin Container Version 105
  • Sling Player Plug-In for Mozilla
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/

Extensions

  • AddThis 3.5.9 ({3e0e7d2a-070f-4a47-b019-91fe5385ba79})
  • Ask Toolbar 3.14.0.100013 (toolbar@ask.com)
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • WebSlingPlayer 1.5.2.125 ({9EB34849-81D3-4841-939D-666D522B889A})
  • WinZipBar Community Toolbar 3.18.0.7 ({50fafaf0-70a9-419d-a109-fa4b4ffd4e37})
  • HP Smart Web Printing 4.51 (smartwebprinting@hp.com) (Inactive)
  • Norton Vulnerability Protection 11.1.1.5 - 3 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Inactive)
  • Skype Click to Call 5.9.0.9216 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0046
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
  • directWriteEnabled: False
  • directWriteVersion: 6.1.7601.17789
  • driverDate: 2-20-2010
  • driverDate2:
  • driverVersion: 8.15.10.2086
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://weather.msn.com/|http://www.google.com/ig?hl=en
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0
  • keyword.URL: http://search.conduit.com/ResultsExt.aspx?ctid=CT3106777&SearchSource=2&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1361801001
  • places.history.expiration.transient_current_max_pages: 102076
  • places.history.expiration.transient_optimal_database_size: 163320298
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: Yes
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1263 solutions 8346 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!

Question owner

This did not fix the problem

This did not fix the problem
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1263 solutions 8346 answers

Do you get an error message when going to that page?

Do you get an error message when going to that page?

Question owner

I'm just getting the spinning circle

I'm just getting the spinning circle
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1263 solutions 8346 answers

Have you restarted your computer/ router / modem and checked your firewall settings?

Have you restarted your computer/ router / modem and checked your firewall settings?

Question owner

I am at a hotel and have tried multiple networks. I have also restarted my computer.

I am at a hotel and have tried multiple networks. I have also restarted my computer.