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Support Forum

Right mouse menu flickers and is mostly unreadable ever since upgrade to Firefox 17.0.1

Posted

It seems like maybe 3 months now since Firefox did the auto download/install of a new version, and ever since the right mouse menu just momentarily flashes on, then disappears. To read the right mouse menu I have to repeatedly run the mouse cursor over the menu until it flickers enough times to read the text, then I have to guess that I have the mouse cursor on top of the correct menu item from where it was flickering before I click it. This problem never occurred in the earlier versions of firefox

Modified by jbalster

Chosen solution

Try to disable hardware acceleration in Firefox.

Read this answer in context 3

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Shockwave Flash 11.5 r502
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 12.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Yahoo Application State Plugin version 1.0.0.7
  • 5.1.10411.0
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

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Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support website.
Application Basics
Name
Firefox
Version
17.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0
Profile Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
RealDownloader1.3.0true{34712C68-7391-4c47-94F3-8F88D49AD632}sudoku1.2.1truesudoku@petr.blahosIDS_SS_NAMEIDS_SS_VERSIONfalse{D19CA586-DD6C-4a0a-96F8-14644F340D60}Java Console6.0.25false{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}Java Console6.0.39false{CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar0browser.cache.disk.capacity512000browser.cache.disk.smart_size.first_runfalsebrowser.cache.disk.smart_size.use_old_maxfalsebrowser.cache.disk.smart_size_cached_value358400browser.display.background_color#C0C0C0browser.display.use_system_colorstruebrowser.history_expire_days.mirror90browser.history_expire_days_min90browser.places.smartBookmarksVersion4browser.search.updatefalsebrowser.sessionstore.restore_on_demandfalsebrowser.startup.homepageabout:blankbrowser.startup.homepage_override.buildID20120713134347browser.startup.homepage_override.mstoneignoredom.disable_window_move_resizetruedom.event.contextmenu.enabledfalseextensions.lastAppVersion17.0.1network.automatic-ntlm-auth.trusted-urisameritech.com, att.com, atttest.com, attws.com, bellsouth.com, bls.com, cingular.com, cingular.net, cingularlab.com, cin…network.cookie.prefsMigratedtrueplaces.database.lastMaintenance1361642229places.history.expiration.transient_current_max_pages104858plugins.update.urlhttp://softwarestore.sbc.comprivacy.donottrackheader.enabledtrueprivacy.sanitize.migrateFx3Prefstruesecurity.warn_viewing_mixedfalse
Graphics
Adapter DescriptionNVIDIA Quadro NVS 295Vendor ID0x10deDevice ID0x06fdAdapter RAM256Adapter Driversnvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2umDriver Version8.17.12.9635Driver Date3-22-2012Direct2D EnabledtrueDirectWrite Enabledtrue (6.1.7601.17789)ClearType ParametersDISPLAY1 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 0 Enhanced Contrast: 400 ] DISPLAY2 [ Gamma: 2200 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 400 ] WebGL RendererGoogle Inc. -- ANGLE (NVIDIA Quadro NVS 295) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)GPU Accelerated Windows5/5 Direct3D 10
AzureCanvasBackenddirect2dAzureFallbackCanvasBackendcairoAzureContentBackenddirect2d
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum versionVersion in useNSPR4.9.24.9.2NSS3.13.6.0 Basic ECC3.13.6.0 Basic ECCNSS Util3.13.6.03.13.6.0NSS SSL3.13.6.0 Basic ECC3.13.6.0 Basic ECCNSS S/MIME3.13.6.0 Basic ECC3.13.6.0 Basic ECC

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6638 answers

Helpful Reply

Please update to Firefox 19 Update Firefox to the latest version then try to Reset Firefox Reset Firefox – easily fix most problems

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Chosen Solution

Try to disable hardware acceleration in Firefox.