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add-on manager malfuction - AMO not working , search hnags, no list extensions

Posted

Using FF 18.0.2 then 19.0 in linux mint 14 64-bit (since 26 Feb 2013) (Reprise of much earlier mess-up.)

AMO has stopped functioning (new design is still rubbish anyway) Search stays at "Loading" always Extensions are not listed (Plug-ins are listed) Check of compatibility seemed to hang.

Updated, Restarted in safe mode, cleared all cookies, cleared cache.

SNAFU

Whoever wrote this heap of c### (sorry, code :) even has avoided having a keyword in bugzilla . Must be a top-rate manager.

I can load extensions direct from urls, but some seem to hang as loading completes. I can't list them, except by looking in internals. FF seems sluggish, though net speedtest seems ok

Try to install "Details" collector add-on. SNAFU, loads but doesnot complete. Use the clipboard route. Nothing much visible in about:support (this, in safe mode, newly updated FF)

Hrrmph.

Any solutions?

Using FF 18.0.2 then 19.0 in linux mint 14 64-bit (since 26 Feb 2013) (Reprise of much earlier mess-up.) AMO has stopped functioning (new design is still rubbish anyway) Search stays at "Loading" always Extensions are not listed (Plug-ins are listed) Check of compatibility seemed to hang. Updated, Restarted in safe mode, cleared all cookies, cleared cache. SNAFU Whoever wrote this heap of c### (sorry, code :) even has avoided having a keyword in bugzilla . Must be a top-rate manager. I can load extensions direct from urls, but some seem to hang as loading completes. I can't list them, except by looking in internals. FF seems sluggish, though net speedtest seems ok Try to install "Details" collector add-on. SNAFU, loads but doesnot complete. Use the clipboard route. Nothing much visible in about:support (this, in safe mode, newly updated FF) Hrrmph. Any solutions?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • This plugin provides integration with Cinnamon for live extension enabling and disabling. It can be used only by extensions.gnome.org
  • The IcedTea-Web Plugin executes Java applets.
  • The Totem 3.4.3 plugin handles video and audio streams.
  • DivX Web Player version 1.4.0.233

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

Application Basics
Name
Version
User Agent
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Important Modified Preferences
Name
Value
Graphics
JavaScript
Incremental GC
Accessibility
Activated
Prevent Accessibility
Library Versions

David Tenser
  • Administrator
  • Moderator
30 solutions 310 answers

Hi there,

Not sure what SNAFU means and too lazy to look it up. ;) Sorry to hear about the problems you're experiencing with AMO -- I'm assuming you mean the in-product UI of AMO? It seems you're familiar with about:support and safe mode, which is great. Have you tried to reproduce this with a new profile? If you can still reproduce it there (i.e. not just with a fresh install of Firefox), then I would encourage you to file a bug about this.

You mentioned something about not having a keyword in bugzilla -- not sure what you mean with that? Do you mean you couldn't find a bug for this problem you're experiencing? Either way, it would be great if you could file one if you can reproduce this in a clean profile.

Thanks!

- David

Hi there, Not sure what SNAFU means and too lazy to look it up. ;) Sorry to hear about the problems you're experiencing with AMO -- I'm assuming you mean the in-product UI of AMO? It seems you're familiar with about:support and safe mode, which is great. Have you tried to reproduce this with a new profile? If you can still reproduce it there (i.e. not just with a fresh install of Firefox), then I would encourage you to file a bug about this. You mentioned something about not having a keyword in bugzilla -- not sure what you mean with that? Do you mean you couldn't find a bug for this problem you're experiencing? Either way, it would be great if you could file one if you can reproduce this in a clean profile. Thanks! - David

Question owner

Thanks for noticing, djst.

{ fyi: acronym SNAFU = Situation Normal, All Fouled Up

 well, I think we would normally say "fouled" up. 
 An expression of dissatisfaction and of universal realities.}

{ and fyi = for your information, so it is  ;-}

Yes, I was referring to a non-functional, stuck, standard AMO UI, in a particular circumstance.

I don't have many good words for it, the new AMO. I have several bad words I shouldn't use here, though.

Duly filed as bug https://bugzilla.mozilla.org/show_bug.cgi?id=84558 qv

  ⦃  qv = Latin quod vide, "see that"   ;-⦄

As yet, hardly a stir of interest, but the bug is more fully described there. To be fair, although I've hit it before, I reckon it must be rare, though something could be improved about the way over-capacity is handled. And I thought I'd reported it before, but a search doesn't turn up a result.

The "new" AMO is something of a bee in the bonnet for me, a regular irritation.

As for there not being a relevant bugzilla keyword, that's me being fallible again, not understanding properly. Apparently I should have looked for Product=toolkit, component=Add-ons manager, rather than for keyword which is more specific to the progress of any potential fix. Learning curve.

Thanks for noticing, djst. { fyi: acronym SNAFU = Situation Normal, All Fouled Up well, I think we would normally say "fouled" up. An expression of dissatisfaction and of universal realities.} { and fyi = for your information, so it is ;-} Yes, I was referring to a non-functional, stuck, standard AMO UI, in a particular circumstance. I don't have many good words for it, the new AMO. I have several bad words I shouldn't use here, though. Duly filed as bug https://bugzilla.mozilla.org/show_bug.cgi?id=84558 qv ⦃ qv = Latin quod vide, "see that" ;-⦄ As yet, hardly a stir of interest, but the bug is more fully described there. To be fair, although I've hit it before, I reckon it must be rare, though something could be improved about the way over-capacity is handled. And I thought I'd reported it before, but a search doesn't turn up a result. The "new" AMO is something of a bee in the bonnet for me, a regular irritation. As for there not being a relevant bugzilla keyword, that's me being fallible again, not understanding properly. Apparently I should have looked for Product=toolkit, component=Add-ons manager, rather than for keyword which is more specific to the progress of any potential fix. Learning curve.