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firefox only downloads

Posted

Firefox has been working fine then suddenly, I can only download a movie file. Typically, when I clicked on a link, the movie would open in Firefox. Now, when I click on the link, it asks if I want to open it and if I say yes, I downloads the file. I have checked the applications and associated actions and do not see an issue.

Firefox has been working fine then suddenly, I can only download a movie file. Typically, when I clicked on a link, the movie would open in Firefox. Now, when I click on the link, it asks if I want to open it and if I say yes, I downloads the file. I have checked the applications and associated actions and do not see an issue.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Office Live Update v1.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • LogMeIn remote control components
  • doubleTwist Web Plugin
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1226 solutions 8030 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!

Question owner

Hi,

Thanks for the info. Unfortunately, it did not work. The files still download then open.

Hi, Thanks for the info. Unfortunately, it did not work. The files still download then open.