Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Firefox versions 16 and higher fail to download .jnlp file from Intel Modular Server Web Console


Intel has a product - Intel Modular Server http://www.intel.com/content/www/us/en/modular-server/modular-server.html This is kind of a blade server and it has Web Console for Management. In this console you can use KVM for remote server management. To run KVM session .jnlp file need to be downloaded. Latest versions of Firefox fail to download .jnlp file. The last stable version which can download this file is Firefox 15.0.1 - https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/15.0.1/

In older versions something has changed and now it doesn't work. Changing Java versions don't help.

Please Advise, Thank you!

Modified by Ilya.trishin

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.15.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Microsoft Lync 2010 Meeting Join Plug-in
  • Nokia Suite Enabler Plugin
  • 5.0.61118.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

We can provide a remote access for demo server to investigate the problem, please contact me via email.

Swarnava Sengupta 482 solutions 3135 answers

can you provide the link of that jnlp file from where we can download?