So I upgraded to FireFox 19. Or at least that's what it says. But now it will not stop crashing. I mean almost continuously. Here are some of reports:
bp-6ac74de0-a017-4ca4-a287-57b532130226 bp-6b299cc7-c0b1-4b0e-8ace-545b52130226 bp-37f2b0bb-5f22-4c5b-8eea-92eb12130226 bp-4f2c491f-2963-4afd-9280-768f92130226 bp-6f288bb5-8b40-4237-b3bc-88f302130226
It has literally crashed 28 times today alone. I'd greatly appreciate some help.
- All posts
- Helpful Solutions
This crash is due to your graphics card. Our developers are looking into this and working with AMD in getting this resolved. We suggest downgrading to version 18.0.2 so the crashing will stop.
There is a problem on Windows 8 with Firefox 19 and AMD Radeon HD 6XXX/7XXX graphic display cards.
This issue is currently being investigated in bug 830531 (please do not comment in bug reports).
- bug 830531 - [Win8] crash in XPC_WN_Helper_NewResolve mainly with AMD Radeon HD 6290/6310/6320/7290/7310/7340
If you have one of those display cards then best is to stay with or downgrade to Firefox 18.0.2 for now or try the Firefox 20 beta version that doesn't seem to be affected.
I am facing the same problem, like the others. FF 19 keeps on hanging and crashing. I have check it for virus, but found none. What is the problem with Firefox? Now I have install version 20.0 as recommended. Hopefully, it will not crash again. Thank you.
DTeng: Please ask a new question.
OK Here is what I did
1. Installed [http://www.mozilla.org/en-US/firefox/aurora/ Firefox 21 Alpha Firefox 21 Alpha ( known as Aurora) this fixed Firefox issues but I still got crashes. Not browser crashes but system crashes.
2. Then MS released this special patch for AMD Processor systems running Windows 8 64 bit around 10 days back after I gave up on FF19.
Download that and installed it. Things are much better now. It may even be safe to run 19.0 after you complete step 2 first but i am quite happy with FF21 Alpha now. :)
- IMPORTANT ANNOUNCEMENT: We’re going through some system changes, that may have slowed responses to your questions. If you had asked a question in the last couple of months, please re-post it and the community will help you as soon as we can. If you’ve registered after February 7th, please register again, the accounts on the previous site were not migrated to this temporary site. If you joined us before February 7, please reset your password if you have trouble logging into this temporary site.