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Why is Firefox suddenly adding things (e.g. special toolbars) without my express acceptance, and how do I stop it?

Posted

Firefox would always advise me when there is going to be an update, and ask if I wanted to accept an add-on or toolbar included with the update. Now it appears that it is automatically updating and including the toolbars and add-ons without asking me. How do I change the settings so I can stop that?

Chosen solution

hello, firefox updates never include toolbars or other unwanted programs - please always download firefox from the original location at getfirefox.com.

you might have a problem with adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Additional System Details

Installed Plug-ins

  • npsitesafety
  • Shockwave Flash 11.6 r602
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • Next Generation Java Plug-in 1.6.0_39 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • iTunes Detector Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Game Treat Widget
  • 5.1.10411.0
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Exent® AOD Gecko Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

philipp
  • Top 10 Contributor
  • Moderator
2046 solutions 8901 answers

Chosen Solution

hello, firefox updates never include toolbars or other unwanted programs - please always download firefox from the original location at getfirefox.com.

you might have a problem with adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Question owner

Thanks for your suggestions, madperson. I checked the addons and found a Java addon. I know I recently updated Java, and the problem started after that. I have disabled that addon. Hopefully that will take care of it. I will wait and see.