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Firefox sync setup says invalid email address even though I have entered the full and correct address

Posted

Desktop PC running Win 8, Firefox 19.0.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • A component of your photo software powered by RocketLife
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • GEPlugin
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Intel AppUp Hyperlink Plugin
  • 5.1.10411.0
  • Picasa plugin
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

Helpful Reply

Try to create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Question owner

Thanks mate. I wasn't successful with create a new profile but resetting Firefox did the trick. I was then able to set up Sync and have been able to sync my laptop with my desktop. Thanks again for the help.