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firefox 19 crashes after typing

Posted

Firefox 19 crashes after typing a second letter anywhere but the address bar.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/536.26.17 (KHTML, like Gecko) Version/6.0.2 Safari/536.26.17

More Information

Application Basics
Name
Firefox
Version
19.0
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:19.0) Gecko/20100101 Firefox/19.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.2.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
All-in-One Gestures
0.25.1
true
{8b86149f-01fb-4842-9dd8-4d7eb02fd055}
ColorfulTabs
17.6
true
{0545b830-f0aa-4d7e-8820-50a4629a56fe}
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
FEBE
7.1.0
true
{4BBDD651-70CF-4821-84F8-2B918CF89CA3}
FireFTP
2.0.10
true
{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
NoScript
2.6.5.7
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
Personas
1.6.2
true
personas@christopher.beard
Tab Mix Plus
0.4.0.4
true
{dc572301-7619-498c-a57d-39143191b318}
Important Modified Preferences
Name
Value
accessibility.browsewithcaret
true
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
5120
browser.cache.disk.smart_size.enabled
false
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
4
browser.places.updateRecentTagsUri
false
browser.search.openintab
true
browser.startup.homepage_override.buildID
20130215130331
browser.startup.homepage_override.mstone
19.0
browser.tabs.closeWindowWithLastTab
false
browser.tabs.onTop
false
browser.tabs.warnOnClose
false
dom.mozApps.used
true
extensions.lastAppVersion
19.0
general.autoScroll
false
gfx.blacklist.direct2d
3
gfx.blacklist.layers.direct3d9
3
gfx.blacklist.webgl.msaa
4
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1361489599
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
places.last_vacuum
1298142122
plugin.disable_full_page_plugin_for_types
video/mpeg,audio/mid,audio/x-midi,audio/midi,audio/mpeg,audio/x-mpeg,audio/wav,audio/x-wav,application/pdf
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO
privacy.cpd.extensions-tabmix
false
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
4
security.warn_viewing_mixed
false
user.js Preferences
Your profile folder contains a
user.js file, which includes preferences that were not created by Firefox.
Graphics
Device ID
0x6720
GPU Accelerated Windows
1/1 OpenGL
Vendor ID
0x1002
WebGL Renderer
ATI Technologies Inc. -- ATI Radeon HD 6970M OpenGL Engine
AzureCanvasBackend
quartz
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSMIME
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSSL
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSUTIL
3.14.1.0
3.14.1.0

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6634 answers

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

Question owner

well I would do exactly that, but now it crashes when I type there... abou crash

rebooted and it lasted longer, crash reports follow:

81F20939-FAD4-4DB6-B41A-46FFED17E8062/22/139:37 AMDACD16F9-9171-4EB6-957D-D65FEAE3B8472/22/139:36 AM81CE87B5-DF5A-4D2B-A3F9-51DDFB9CBBA82/22/139:36 AME61DF78E-08E1-46A3-A35D-8353EAB2CF3D2/22/139:35 AMbp-bfafa50d-0c53-475e-9240-ebeed21302222/22/131:37 AMbp-8fe97af8-b02a-4670-9d12-c10062130222

Modified by helst0rm

BillR 1 solutions 4 answers

When I enter as search term Firefox often crashes after typing two letters. If it is helpful here are my last five crash reports:

bp-5ca47b32-791e-45cf-b0e9-1bfd421303063/6/20131:02 AM bp-bf225361-d40d-4625-9520-0f89721303063/6/201312:30 AM bp-8d3a1502-d3f8-43c8-b2f5-7cf1721303053/5/201312:23 PM c18ab108-377b-4d3d-bac7-3c379d20ec1a3/5/20132:41 AM bp-e6863fd7-ee91-4aea-92d2-8f9cf21303053/5/20132:36 AM

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6634 answers

Bill, your issue is likely due to an ancient Adobe Reader plugin, please check for that, and if needed start a new thread.

cor-el
  • Top 10 Contributor
  • Moderator
10741 solutions 96657 answers

Helpful Reply

Hi Bill

This looks more like an issue with Norton security software (Norton Confidential or Norton Identity Safe) because DLLs like coFFPlgn.dll or couictlr.dll are present in the crash reports.

BillR 1 solutions 4 answers

I had a lot of problems getting Identify Safe to work. It seems to be OK now but that may be the reason for the crashes.