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Just updated to FF 19.0 and now cannot watch abc.com videos

Posted

I can still watch using Safari or Chrome.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.4
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Garmin Communicator Plug-in Version 4.0.2.6
  • 5.1.10411.0
  • iPhoto6
  • Facebook Video Calling by Skype
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • npmnqmp 071701000001
  • Pando Web Installer
  • Picasa plugin.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Google Updater One-Click Deluxe Install plugin

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

Andrew
  • Top 25 Contributor
  • Moderator
252 solutions 3023 answers

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.