X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

when trying to get on a specific site it keeps saying i lost connection try again but its only with one site.

Posted

it either says i lost connection but im able to get on another site or i think there is a 403 code is it something on my computer blocking it.

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.13.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Shockwave Flash 11.6 r602
  • Unity Player 4.0.1f2
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • 5.1.10411.0
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • 15.0.0.198
  • Best Buy pc app Detector Plug-in
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

jscher2000
  • Top 10 Contributor
2365 solutions 20923 answers

Does the site work in other browsers (e.g., IE)?

Some users have reported a problem with constantly being logged out of a site or having to verify their session. If you think that might be relevant, try this:

orange Firefox button or classic Tools menu > Options > Advanced

On the "Network" mini-tab, click the "Settings" button and choose No Proxy.