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Firefox keeps crashing a few minutes after starting it.

Posted

After I've updated Firefox to Version 19.0, it crashes repeatedly. In this condition it is impossible to work with the browser. My Laptop works with Windows 8, until the Update to Version 19.0 there have been no problems. I've deleted the app Tabs as well as started Firefox in safe mode, however the problem could not be solved through these actions.

Crashreport: https://crash-stats.mozilla.com/report/index/8b46d619-972a-4330-85c2-9adfd2130221

  • bp-8b46d619-972a-4330-85c2-9adfd2130221 edit linkified crash report - j99

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Für deutsche Leserinnen:

Nach Aktualisierung auf Version 19.0 stürzt Firefox am laufende Band ab, ein Arbeiten mit dem Browser ist völlig unmöglich. Der Laptop läuft unter Windows 8, bis zur Aktualisierung von FF gab es keinerlei Probleme. Ich habe jegliche AppTabs rausgenommen sowie Firefox im abgesicherten Modus gestartet, allerdings konnte das Problem durch diese Versuche nicht gelöst werden.


Crashreport: https://crash-stats.mozilla.com/report/index/8b46d619-972a-4330-85c2-9adfd2130221

Modified by John99

Chosen solution

At the moment the only option may be to downgrade see related thread /questions/951097


For forum cross referencing purposes

  • Crash report for your CrashID
    bp-8b46d619-972a-4330-85c2-9adfd2130221
  • Crash Signature: TlsGetValue
  • related Bug 830531 REOPENED --- [Win8] crash in XPC_WN_Helper_NewResolve mainly with AMD Radeon HD 6290/6310/6320/7290/7310/7340
Read this answer in context 3

Additional System Details

Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.6 r602
  • Plug-in for detecting Nero Kwik Media.
  • McAfee MSC FF plugin DLL

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

John99
  • Top 25 Contributor
  • Moderator
622 solutions 7995 answers

Chosen Solution

At the moment the only option may be to downgrade see related thread /questions/951097


For forum cross referencing purposes

  • Crash report for your CrashID
    bp-8b46d619-972a-4330-85c2-9adfd2130221
  • Crash Signature: TlsGetValue
  • related Bug 830531 REOPENED --- [Win8] crash in XPC_WN_Helper_NewResolve mainly with AMD Radeon HD 6290/6310/6320/7290/7310/7340

Modified by John99