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Mozilla firefox 19.0 after update freezes only firefox. Tried all addons/plugins off, done all sudgested but to no avail ! Help please ?


Windows 7 32 bit system. After patch (from help popup) to 19.0 every page freezes Firefox to a unworking condition. Did profile sudgestion, dit reinitialize and am now working in IE because FF is broken ! I dotn wanna use IE... Game PirateGalaxy still wil play however from toolbar button in FireFox ?!

Additional System Details


  • User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET CLR 1.1.4322; .NET4.0E; Creative AutoUpdate v1.40.01)

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troubleshooter_xpi dont wanna load in IE !

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Helpful Reply

I am wondering whether you are experiencing firefox crashes ?
If so please key into the location bar about:crashes you will get a list of crash IDs choose a couple of the most recent ones with the leading bp- prefix and paste them into your reply.

If on the other hand Firefox is freezing but not crashing please see