Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Opening a new session of FF19 opens the previous session instead of the set homepage. How do I correct this?

  • 3 replies
  • 1 has this problem
  • 14 views
  • Last reply by thundergug

thundergug
thundergug
more options

After updating to FF 19, every time I open a new session of FF, it restores whatever previous session I had last used. I have already checked to make sure the setting "When Firefox Starts: Show my home page" is selected. How do I fix this?

After updating to FF 19, every time I open a new session of FF, it restores whatever previous session I had last used. I have already checked to make sure the setting "When Firefox Starts: Show my home page" is selected. How do I fix this?

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Read this answer in context 👍 3

All Replies (3)

user633449
user633449
more options

Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

thundergug
thundergug Question owner
more options

Resetting did the trick, thanks! Now to reconstruct the layout... LOL