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Updated to Firefox 19.0 yesterday and it will not access Hotmail .com clearing cache did not help.

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

onestrange
onestrange
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the search for the listing works well however when i click on Sign in on the search results page it attempts to load the page but never does.

the search for the listing works well however when i click on Sign in on the search results page it attempts to load the page but never does.

All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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Did you try to clear the cookies as well?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

Also make sure that you aren't blocking cookies.

onestrange
onestrange Question owner
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Yes I cleared everything browsing and download histroy, cookies, cache, and active logins.

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.