X
Tap here to go to the mobile version of the site.

Support Forum

Firefox has crashed for me about 5 times in a 20 min span. A total of about 10 times today. What's wrong with it? Is it my laptop

Posted

Firefox has crashed for me about 5 times in a 20 min span. A total of about 10 times today. What's wrong with it? Is it my laptop? Sometimes as soon as I open it, it just crashes.

Firefox has crashed for me about 5 times in a 20 min span. A total of about 10 times today. What's wrong with it? Is it my laptop? Sometimes as soon as I open it, it just crashes.

Additional System Details

Installed Plug-ins

  • Google Update
  • Next Generation Java Plug-in 10.13.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • VLC media player Web Plugin 2.0.2
  • iTunes Detector Plug-in
  • NPWLPG
  • 5.1.10411.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

winfredable 0 solutions 8 answers

bp-798cc24d-fbe5-423b-b79d-d84482130313 3/13/20131:17 PM bp-48e150dd-5ba5-44c6-ab35-238552130313 3/13/20131:17 PM bp-4b493fa9-55b2-4b02-b1e3-899152130313 3/13/20131:17 PM bp-d2faa622-ad6b-4144-aa3c-2b0772130313 3/13/20131:17 PM bp-8af3653a-4452-48f0-9813-56a7f2130313 3/13/20131:16 PM

bp-798cc24d-fbe5-423b-b79d-d84482130313 3/13/20131:17 PM bp-48e150dd-5ba5-44c6-ab35-238552130313 3/13/20131:17 PM bp-4b493fa9-55b2-4b02-b1e3-899152130313 3/13/20131:17 PM bp-d2faa622-ad6b-4144-aa3c-2b0772130313 3/13/20131:17 PM bp-8af3653a-4452-48f0-9813-56a7f2130313 3/13/20131:16 PM
boggedy 0 solutions 10 answers

I did two things. I installed ANYTHING but FF19 which improved matters. You need not uninstall 19 as it will be overwritten by the new or old installer.

21 is good for me.

http://www.mozilla.org/en-US/firefox/aurora/

18 is good

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox

But there is a separate stability issue to do with Windows 8 64 Bit running on AMD processors and graphics cards and that issue was fixed separately by applying this patch.

http://www.microsoft.com/en-us/download/details.aspx?id=36812

No crashes for a few days now.

I did two things. I installed ANYTHING but FF19 which improved matters. You need not uninstall 19 as it will be overwritten by the new or old installer. 21 is good for me. http://www.mozilla.org/en-US/firefox/aurora/ 18 is good https://support.mozilla.org/en-US/kb/install-older-version-of-firefox But there is a separate stability issue to do with Windows 8 64 Bit running on AMD processors and graphics cards and that issue was fixed separately by applying this patch. http://www.microsoft.com/en-us/download/details.aspx?id=36812 No crashes for a few days now.