X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Videos won't play when using Photobucket

Posted

When using Photobucket I get the error ("There was a problem playing your video. Video not found.") When I try to run the video in Internet Explorer, it works fine. Appears this is not just my issue, a lot of other people are having the same problem.

I did clear my cache in Firefox and I am currently running Firefox 18.0.2.

Chosen solution

Appears to be working ok today. Maybe because my Firefox updated to 19.0 ?

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.6 r602
  • np-mswmp
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • NPWLPG
  • NPRuntime Script Plug-in Library for Java(TM) Deploy

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Andrew
  • Top 25 Contributor
  • Moderator
252 solutions 3023 answers

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Chosen Solution

Appears to be working ok today. Maybe because my Firefox updated to 19.0 ?

Andrew
  • Top 25 Contributor
  • Moderator
252 solutions 3023 answers

19.0 does fix many issues. Glad that your issue is now resolved. Thanks!