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Firefox is infected by malware that redirects users on audio/ video sites to various other sites, but does Mozilla care?


Ever since I upgraded Firefox to the latest version, I have had a massive increase in attempts to open new pages. I kept them blocked and sites like facebook, they stop attempting to open new pages but on Netflix and YouTube, the page get redirected to various other sites, usually one named dummy.com. I haven't found any other way to contact Mozilla about this as they don't provide many reasonable options- snail mail doesn't cover it. I see an older thread that was posted but is now closed where users had the same kind of issues. As the problem is not resolved, it appears Mozilla doesn't care about this. Even their site is compromised- my anti-malware is warning me on every single page of a threat of malicious software... ON THIS SITE! So, hopefully, this will be seen and the problem addressed. I even attempted a post on the Firefox page on facebook but it was removed. So the question now isn't just whether or not this issue is even known about or is being addressed, it's whether or not Mozilla even cares.

Additional System Details


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.57 Safari/537.17

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  • Top 10 Contributor
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2042 solutions 8887 answers

please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

  • Top 10 Contributor
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10742 solutions 96657 answers

Helpful Reply

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

  • Top 25 Contributor
  • Moderator
437 solutions 3146 answers

The Firefox browser does not come with any malware nor is any Mozilla websites infected. Your own computer is what is infected.

Question owner

This doesn't happen on any other browser nor on any other site. You might want to look into it before telling me it's me.

  • Top 25 Contributor
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437 solutions 3146 answers

Is Firefox your default browser because it may be targeting whatever is the default for example.

Again if you downloaded Firefox from a official place like mozilla.org then malware was certainly not bundled with Firefox any version. It would be a very hot topic in postings here and elsewhere if your claims of Firefox 18.0.2 or any release from Mozilla coming with malware was true. Mozilla would lose far too much by doing such as they do not need money.

How about you look into it as for example I downloaded the en-US version for Windows from http://www.mozilla.org/en-US/firefox/all/ and uploaded the file to https://www.virustotal.com/en/

Detection ratio: 0 / 45


There are some sites out there that do try and bank on the popularity of Firefox by providing downloads with their own toolbars to going as far a not even being Firefox but some spyware.

Modified by James