X
Tap here to go to the mobile version of the site.

Support Forum

What can be done about FireFox repeatedly "Not Responding"? i'd give more detail but don't get an error message.

Posted

I think it's something to do with Flash or java as it happens almost every time i go to stltoday.com or a tv news website. I'm up to date on Firefox and everything else, I believe.

I think it's something to do with Flash or java as it happens almost every time i go to stltoday.com or a tv news website. I'm up to date on Firefox and everything else, I believe.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Next Generation Java Plug-in 10.13.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.1.10411.0
  • Picasa plugin
  • GEPlugin
  • Google Updater pluginhttp://pack.google.com/
  • iLinc111 Install Plugin
  • NPWLPG
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Citrix ICA Client Plugin (Win32)
  • 1.7.0069.3
  • np-mswmp
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

philipp
  • Top 10 Contributor
  • Moderator
3169 solutions 14676 answers

hello, maybe it's an issue with the protected mode in the flash plugin - you could try if downgrading to flash 10.3 (which is still supported) or disabling protected mode makes a difference.

hello, maybe it's an issue with the protected mode in the flash plugin - you could try if [https://support.mozilla.org/en-US/kb/flash-113-crashes#w_solution-2-downgrade-to-flash-10-3 downgrading to flash 10.3] (which is still supported) or [http://forums.adobe.com/thread/1018071#TemporaryWorkaround disabling protected mode] makes a difference.

Question owner

Thanks! I'll give that a try.

Thanks! I'll give that a try.

Question owner

That seems to have helped somewhat but has not alleviated the problem. Going to this page- http://www.smh.com.au/technology/technology-news/spying-eyes-or-a-bit-of-fun-drones-fly-off-the-shelves-20130216-2ek6s.html -caused Firefox to "not respond" for about a minute. The audio from the video that started automatically could be heard but i could not stop the video or leave the page until FireFox started responding. I didn't have a problem with it using IE. TIA!

That seems to have helped somewhat but has not alleviated the problem. Going to this page- http://www.smh.com.au/technology/technology-news/spying-eyes-or-a-bit-of-fun-drones-fly-off-the-shelves-20130216-2ek6s.html -caused Firefox to "not respond" for about a minute. The audio from the video that started automatically could be heard but i could not stop the video or leave the page until FireFox started responding. I didn't have a problem with it using IE. TIA!