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how do I actually get help on this site?

  • 4 replies
  • 1 has this problem
  • 19 views
  • Last reply by jjboyle

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Am looking for someone to call or chat for help. How do I do that?

Am looking for someone to call or chat for help. How do I do that?

All Replies (4)

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There are not any phone or chat help options. What are you having a problem with?

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I had to do a factory reset today so it wiped out Firefox. I reinstalled and am trying to set up the sync but cannot get through the process. user id comes back as invalid

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Can you get the information from your desktop Firefox? https://support.mozilla.org/en-US/kb/security-and-passwords-settings

Open the "Saved Passwords" button on that screen and it should have your Sync information.

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never mid - rest password got me thru