X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

the upload window, when you attach a documnet to an e-mail, crashes firefox. How can I fix?

Posted

this only occurs when I am in firefox. this has also affected my ability to upload a document through a website. When the upload window opens to select the file - I can click the file, but after that it is just frozen. have to go through the task manager to end firefox.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • McAfee MSS+ NPAPI Plugin
  • GEPlugin
  • Google Update
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Windows Activation Technologies Plugin for Mozilla
  • Amazon MP3 Downloader Plugin 1.0.17
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • Picasa plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

iamjayakumars
  • Top 10 Contributor
415 solutions 4924 answers

Update your flash.

Check for plugins are uptodate.