X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Why do I keep getting MYStart Incrediband toolbar when I download Mozilla Firefox?

Posted

details in question. If you don't know what I'm talking about your head's in the sand.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; BRI/1; MDDS; BRI/2; McAfee; AskTbORJ/5.15.14.29495)

More Information

philipp
  • Top 10 Contributor
  • Moderator
2046 solutions 8905 answers

hello, this sounds like a problem possibly caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

See also:

IncrediMail Help Center: How do I remove IncrediMail MyStart from my Firefox Internet Browser?