Question

When i click on firefox.. it doesn't open and my Laptop Freezes, so i have to manually restart it... help please

So firefox automatically updated..now it doesn't open and my Laptop Freezes, so i have to manually restart it.. this has been frustrating me all weekend. i have to use IE ...*yuck* ... and now Chrome doesnt open. I've uninstalled and reinstalled older versions, to no avail. still the same problem. used kaspersky to scan but my laptop freezes halfway. it' a good spec toshiba vista laptop. i've also used rkill and ant malware bytes but they don't find anything.. i fear its killing my laptop eveytime it freezes and i have to force shut down

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