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freeze due to spoolsv.exe

Posted

Hi All, I am here for two reasons: Firstly, to tell everyone that my Firefox is freezing due to some issue with spoolsv.exe and when I reset spoolsv.exe (from command prompt: "net stop spooler" - then "net start spooler") all is OK again; in the hope this will help someone else as "Freezing" appears to be an issue with a lot of people... Secondly, does anyone know what this issue is and how to solve this?

Some months ago I loaded the wrong printer driver into my computer and spoolsv.exe became unstable. I cleared all printer drivers, replaced the spoolsc.exe file from a backup and deleted the appropriate keys in the registry. This mostly solved the issue. Every once in about a fortnight, spoolsv.exe crashes out with an error but re-starts with no issues. So I know there is something glitchy about but this doesn't cause issue with other programs. I am running Windowes XP sp3 with the latest Firefox and updates.

Thanks.

Firefox 18

  • Next Generation Java Plug-in 10.13.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Foxit Reader Plug-In For Firefox and Netscape
  • Shockwave Flash 11.5 r502
  • VLC media player Web Plugin 2.0.2
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.13.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Foxit Reader Plug-In For Firefox and Netscape
  • Shockwave Flash 11.5 r502
  • VLC media player Web Plugin 2.0.2
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Question owner

Thank you for the reply Iamjayakumars, Unfortunately I have tried the process suggested in the link before posting this request and went the extra step of clearing the registry keys as I described. This issue only manifests with firefox. Is there any other information I can give to helps solve this issue?

Thank you.