Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why my browser keeps crashing?

  • 5 replies
  • 6 have this problem
  • 3 views
  • Last reply by operacarmen

operacarmen
operacarmen
more options

Why my browser keeps crashing? once or twice an a hour?

here random samples of crash reports

the last crash >>> 

a1296024-796e-4bd4-a608-ff6702130210
bp-605d5776-578a-4af8-8389-9f8092130210
bp-caeea781-1c0e-4aa7-a5fa-834b12130209
b0bd4c2c-de64-47c0-9776-0a9112c6b68e
9ddfb282-49bd-496f-a3d6-17044ba9fee1
bp-e3e8662c-8fb4-4c78-9501-a42122121127

Also it crashes sometimes when i click on a clickable buttons online, or when i type in a form or a post i.e. Facebook, answers.yahoo.com, i use the latest plugins with the exception of a "session manager" because the latest session manager add-ons crashes my browser, i use malwarebyte (not live) and Norton as security

Why my browser keeps crashing? once or twice an a hour? here random samples of crash reports the last crash >>> <pre><nowiki>a1296024-796e-4bd4-a608-ff6702130210 bp-605d5776-578a-4af8-8389-9f8092130210 bp-caeea781-1c0e-4aa7-a5fa-834b12130209 b0bd4c2c-de64-47c0-9776-0a9112c6b68e 9ddfb282-49bd-496f-a3d6-17044ba9fee1 bp-e3e8662c-8fb4-4c78-9501-a42122121127</nowiki></pre> Also it crashes sometimes when i click on a clickable buttons online, or when i type in a form or a post i.e. Facebook, answers.yahoo.com, i use the latest plugins with the exception of a "session manager" because the latest session manager add-ons crashes my browser, i use malwarebyte (not live) and Norton as security

Modified by cor-el

All Replies (5)

operacarmen
operacarmen Question owner
more options

I apologize if i posted this question @ the wrong section, I'm new here

Modified by operacarmen

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Unfortunately the linked crash reports haven't been send or have an [@ EMPTY] signature and do not provide useful crash data that makes it possible to tell something about the cause.

Try to disable hardware acceleration in Firefox.

See also:

operacarmen
operacarmen Question owner
more options

Thank you, I wish Mozilla site provides more suggestions and tools to fix the crashes, a person told me Firefox crashes are highly common, and when Firefox reaches 2gb of memory it crashes regardless of the amount of RAM the PC has...so i monitored Firefox using Process Explorer and i noticed it crashes when it gets to 1.9x GB (virtual size)

I still don't understand why it crashes more often when i fill a form (like the one I'm filing now)

philipp
philipp
  • Moderator
more options

hello, firefox shouldn't use that much memory - try to reset the browser & see if this addresses such memory leaks...

Refresh Firefox - reset add-ons and settings

operacarmen
operacarmen Question owner
more options

Well, ..I have 1300 tabs open (research) , I have been doing that for a few years but memory leakage and crashes got really worst last 6 months .. i did a reinstall with no help, i use Firefox not chrome because one reason only: "session manager" although it doesn't work all the time