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How can I delete expresson add-on that I can't find?

Posted

I'm not sure, how but I got an annoying add-on, supposedly called "Expresso" which continually displays annoying pop-up add bars all along the bottom of the screen, and a wider one along the right side. I clicked on the the little help icon and it said to just go to my add-ons menu and delete Expresso. However, said add-on is not showing on the list. Nor does it show up on my list of programs to uninstall. I am getting REALLY annoyed trying to get this off my browser and am ready to switch to Opera or Chrome. Can you tell me how to find this thing and get it off my browser?

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

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philipp
  • Top 10 Contributor
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2046 solutions 8901 answers

hello, go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Question owner

Yeah, I've gone to my list and done that, but it's still there. All I have on add-ons now are recognizable (google, java, shockwave).  :(

philipp
  • Top 10 Contributor
  • Moderator
2046 solutions 8901 answers

the ones you've mentioned are probably plugins & not extensions... please also run a scan with the two tools recommended above, since they can detect & remove many sorts of adware.

Question owner

thanks, I did try that and it did indeed look like it found a bunch of "junk" on Firefox, but after the wipe, this particular one is still showing up.  :( VERY annoying. Guess I'll just have to start using another browser.

philipp
  • Top 10 Contributor
  • Moderator
2046 solutions 8901 answers

Helpful Reply

is it gone when you reset firefox?

Question owner

So it turns out that's what I had to do to get it off. THANKS!