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New updates not working just hangs


When my 'update firefox' message comes up the bar shows download happening but then just hangs showing the little blue bars - if left can go on for days with nothing actually happening.

Chosen solution

Please go to www.getfirefox.com and download Firefox 18.0.2

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  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:16.0) Gecko/20100101 Firefox/16.0

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Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6639 answers

Chosen Solution

Please go to www.getfirefox.com and download Firefox 18.0.2

Question owner

Thanks Tylerdowner - as yet untested - will see what happens when the next new update happens.

Vicki224 0 solutions 1 answers

I have installed 18.0.2 several times now and all I get is Norton popping up telling me updater is safe but then nothing, the only way I can get Firefox to start is by deleting the updater files, any ideas how to fix this? I have never had any problems with Firefox in the past