X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

New updates not working just hangs

Posted

When my 'update firefox' message comes up the bar shows download happening but then just hangs showing the little blue bars - if left can go on for days with nothing actually happening.

Chosen solution

Please go to www.getfirefox.com and download Firefox 18.0.2

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Version 3.13.2.11592
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.13.1.11376
  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Facebook Video Calling by Skype

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6639 answers

Chosen Solution

Please go to www.getfirefox.com and download Firefox 18.0.2

Question owner

Thanks Tylerdowner - as yet untested - will see what happens when the next new update happens.

Vicki224 0 solutions 1 answers

I have installed 18.0.2 several times now and all I get is Norton popping up telling me updater is safe but then nothing, the only way I can get Firefox to start is by deleting the updater files, any ideas how to fix this? I have never had any problems with Firefox in the past