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New updates not working just hangs

  • 3 replies
  • 6 have this problem
  • 3 views
  • Last reply by Vicki224

Cecelle
Cecelle
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When my 'update firefox' message comes up the bar shows download happening but then just hangs showing the little blue bars - if left can go on for days with nothing actually happening.

When my 'update firefox' message comes up the bar shows download happening but then just hangs showing the little blue bars - if left can go on for days with nothing actually happening.

Chosen solution

Please go to www.getfirefox.com and download Firefox 18.0.2

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All Replies (3)

user633449
user633449
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Chosen Solution

Please go to www.getfirefox.com and download Firefox 18.0.2

Cecelle
Cecelle Question owner
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Thanks Tylerdowner - as yet untested - will see what happens when the next new update happens.

Vicki224
Vicki224
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I have installed 18.0.2 several times now and all I get is Norton popping up telling me updater is safe but then nothing, the only way I can get Firefox to start is by deleting the updater files, any ideas how to fix this? I have never had any problems with Firefox in the past