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In yahoo mail, I can not create a new folder to store e-mails in. I have all Java on

Posted

I primarily use yahoo mail. I have about 125 folders I use to store associated messages in. I have a new account from a store and can not create a "new folder" to store in. I have checked to see that all my Java platforms and plug ins are updated and enabled. Still no luck creating any new folders.

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.13.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.13.2.11592
  • Google Update
  • Shockwave Flash 11.5 r502
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.1.10411.0
  • Picasa plugin
  • Google Updater pluginhttp://pack.google.com/
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • NPWLPG
  • E-centives Coupon Activator
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Google Gadget Plugin 5.7.712.19360
  • Rhapsody Player Engine Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

Helpful Reply

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!