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firefox no longer connects but internet explorer does .how do I restore firefox

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Was using firefox for a long time.Yesterday it disappeared and the only way I can get on the is via explorer .

Was using firefox for a long time.Yesterday it disappeared and the only way I can get on the is via explorer .

Chosen solution

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


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  • User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; Trident/5.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; BRI/2; AskTbADAP/5.13.2.19379; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)

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wgmiii 0 solutions 1 answers

I have several reports this morning of the same issue, Right after Java 6 Update 39 was applied to the machines. We have tried removing and installing Java and Firefox, to no avail.

I have several reports this morning of the same issue, Right after Java 6 Update 39 was applied to the machines. We have tried removing and installing Java and Firefox, to no avail.

Question owner

How do you solve this problem

How do you solve this problem
cor-el
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12523 solutions 115465 answers

Chosen Solution

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process. See: *https://support.mozilla.org/kb/Server+not+found *https://support.mozilla.org/kb/Firewalls ---- *http://kb.mozillazine.org/Browser_will_not_start_up