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Long e-mails are not displayed properly in Yahoo Mail in Firefox 18.

Posted

Since upgrading to Firefox v.18, e-mail messages which are particularly long (Gizmag for example) are displayed over the bottom "tool bar" (Delete, Reply, Forward, Spam, Move) in Rogers Yahoo! Mail Classic.

There seems to be a threshold at which the fixed elements of the page like the bottom tool bar will not extend which did not exist in Firefox v.12 which was the version of Firefox I was using until I upgraded three days ago which is when this problem started.

Since upgrading to Firefox v.18, e-mail messages which are particularly long (Gizmag for example) are displayed over the bottom "tool bar" (Delete, Reply, Forward, Spam, Move) in Rogers Yahoo! Mail Classic. There seems to be a threshold at which the fixed elements of the page like the bottom tool bar will not extend which did not exist in Firefox v.12 which was the version of Firefox I was using until I upgraded three days ago which is when this problem started.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Google Update
  • 5.1.10411.0
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Winamp Application Detector
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1226 solutions 8030 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!

Question owner

Is there a way to save my settings in case this does not work so I can restore Firefox back to its current state?

Is there a way to save my settings in case this does not work so I can restore Firefox back to its current state?
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1226 solutions 8030 answers

all your settings will be saved to your desktop, and anyway all your bookmarks, history, passwords, etc. are transfered to when you reset.

all your settings will be saved to your desktop, and anyway all your bookmarks, history, passwords, etc. are transfered to when you reset.

Question owner

No, that did not fix the problem.

Do I restore my previous settings by pasting the contents of the folder created by the Firefox reset into the profile folder?

No, that did not fix the problem. Do I restore my previous settings by pasting the contents of the folder created by the Firefox reset into the profile folder?