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plug-in check broken

Posted

plug-in check is broken - blank screen.

windows 7 and xp

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.13.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.5 r502
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • VLC media player Web Plugin 2.0.2
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Google Update
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • GEPlugin
  • 5.1.10411.0
  • Citrix ICA Client Plugin (Win32)
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • np-mswmp
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

click "check to see if your plugins are up-to-date"

sangwuine 0 solutions 3 answers

Helpful Reply

Blank screen for me too. Windows 8.

philipp
  • Top 10 Contributor
  • Moderator
2046 solutions 8905 answers

Helpful Reply

hello, this is a general error on the sever-side - there's nothing you can do on your end to solve the problem at the moment. the problem is already known and getting worked upon, hopefully it will get fixed soon...

sangwuine 0 solutions 3 answers

Good to know. Thanks for the update.

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

(Tracked in bug 838524 - Plugincheck down - doesn't check plugins)
(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

(Bugzilla seems to have issues too)

philipp
  • Top 10 Contributor
  • Moderator
2046 solutions 8905 answers

the site should now work properly again...

https://www.mozilla.org/en-US/plugincheck/