X
Tap here to go to the mobile version of the site.

Support Forum

plug-in check broken

Posted

plug-in check is broken - blank screen.

windows 7 and xp

plug-in check is broken - blank screen. windows 7 and xp

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.13.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.5 r502
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • VLC media player Web Plugin 2.0.2
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Google Update
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • GEPlugin
  • 5.1.10411.0
  • Citrix ICA Client Plugin (Win32)
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • np-mswmp
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

click "check to see if your plugins are up-to-date"

sangwuine 0 solutions 3 answers

Helpful Reply

Blank screen for me too. Windows 8.

Blank screen for me too. Windows 8.
philipp
  • Top 10 Contributor
  • Moderator
3073 solutions 14305 answers

Helpful Reply

hello, this is a general error on the sever-side - there's nothing you can do on your end to solve the problem at the moment. the problem is already known and getting worked upon, hopefully it will get fixed soon...

hello, this is a general error on the sever-side - there's nothing you can do on your end to solve the problem at the moment. the problem is already known and getting worked upon, hopefully it will get fixed soon...
sangwuine 0 solutions 3 answers

Good to know. Thanks for the update.

Good to know. Thanks for the update.
cor-el
  • Top 10 Contributor
  • Moderator
12749 solutions 117141 answers

(Tracked in bug 838524 - Plugincheck down - doesn't check plugins)
(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

(Bugzilla seems to have issues too)

(Tracked in bug 838524 - Plugincheck down - doesn't check plugins)<br /> <i>(please do not comment in bug reports: [https://bugzilla.mozilla.org/page.cgi?id=etiquette.html])</i> (Bugzilla seems to have issues too)
philipp
  • Top 10 Contributor
  • Moderator
3073 solutions 14305 answers

the site should now work properly again...

https://www.mozilla.org/en-US/plugincheck/

the site should now work properly again... https://www.mozilla.org/en-US/plugincheck/