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I am gettin an error message when trying to open a contact: "There was a temporary problem accessing your address book. Please try again in 10 minutes."

Posted

I am using an Yahoo Email and I can open a list of contacts but getting an error message when trying to open any of them. My OS is Windows Vista Service Pack 2 installed on a desktop.

Additional System Details

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.13.1.11376
  • Shockwave Flash 11.5 r502
  • np-mswmp
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • iTunes Detector Plug-in
  • Google Update
  • 4.1.10329.0
  • NPWLPG
  • DivX Plus Web Player version 2.2.0.52
  • BlackBerry WebSL Browser Plug-In
  • DivX VOD Helper Plug-in
  • Version 1.1.10, copyright 1996-2011 The VideoLAN Teamhttp://www.videolan.org/
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Office Live Update v1.5

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3016 answers

Does this issue occur on another browser? If this issue does occur on another browser then I would like to say that it is a Yahoo issue and not a Firefox issue.