X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

How do you unblock adobe from a DL

Posted

I need to un block a dl from BCBS that has my EOB. I am having the same trouble on Chase on Adobe statement Dls. How do you unblock. I can dl on IE. Bill in Texas

Chosen solution

Could I suggest disabling the Acrobat plugin and having Firefox offer to open or save the download externally?

You can disable the Adobe Acrobat plugin on this screen:

orange Firefox button or classic Tools menu > Add-ons > Plugins category

Next you can update your application preferences to open PDFs externally or "ask every time" here:

orange Firefox button or classic Tools menu > Options > Applications

In the slim search box above the list, type or paste PDF, then pause while Firefox filters the list. You should be able to update the program to handle the PDF using the drop-down list in the right column of the list.

Any luck?

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • Shockwave Flash 11.5 r502
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • Picasa plugin
  • IE Tab Plug-in for Mozilla/Firefox
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • NPWLPG
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

jscher2000
  • Top 10 Contributor
2344 solutions 20788 answers

Chosen Solution

Could I suggest disabling the Acrobat plugin and having Firefox offer to open or save the download externally?

You can disable the Adobe Acrobat plugin on this screen:

orange Firefox button or classic Tools menu > Add-ons > Plugins category

Next you can update your application preferences to open PDFs externally or "ask every time" here:

orange Firefox button or classic Tools menu > Options > Applications

In the slim search box above the list, type or paste PDF, then pause while Firefox filters the list. You should be able to update the program to handle the PDF using the drop-down list in the right column of the list.

Any luck?

Helpful Reply

I believe that fixed that. Thanks, Bill