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email already in use

Posted

for a firefox sync account that had stopped working (dont know why and got fed up trying to fix) so i deleted the account in the hope of setting up a new one from scratch that will work. however when setting up im told "that email address is already in use" so i cant use it!!!

is there anything i can possibly do about this?

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

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Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3019 answers

Is it possible just to use another email address? Thanks!

Question owner

yes but its a frankly unacceptable solution.

just what was the point of deleting the account in the first place to rectify the problem of yours useless sync system deciding my password was wrong for no reason then refusing to allow me any way to reset it.

its like you actively are trying to make users move to chrome. you seem to spend all your time making firefox look and act ever more like chrome but with none of the speed or polish. for F's sake if i wanted chrome id bloody use it.

Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3019 answers

I do apologize unfortunately no many of us specialize in Sync. Please submit a bug on your issue here: https://bugzilla.mozilla.org/