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unable to update firefox on quest side of windows XP. admin site is updated

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  • 1 has this problem

Updated Firefox on admin side of computer running windows XP with service pack 3 when I try to update Firefox on the guest account it wont do it, gives me the error that Firefox is open somewhere else. But it not because I am logged off the admin side. Please reply. Firefox slow, not responding on some occassions.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • Google Update
  • 4.1.10329.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • iTunes Detector Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • CouponNetwork Coupon Activator
  • Unity Player 3.1.0f4
  • np-mswmp
  • Office Plugin for Netscape Navigator
  • Macromedia Shockwave for Director Netscape plug-in, version 10.1


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

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