We have a domain name www.xxxxxxxx.com. When some of the users in our office try to access the site using firefox the website is redirected to a different website all together www.yyyyyyyy.com. the URL is correct but the website shown is wrong. On the same device using other browsers (chrome, IE) the website opens normally. So i am assuming this is not device level issue but at the browser issue. I have screenshots for the same. the issue is not happening on my device but on the other devices in our organisation.
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
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