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firefox redirecting to a diffrent domain name (domain hijacking), this is only happening for firefox, all the other browsers go to the correct website.

Posted

We have a domain name www.xxxxxxxx.com. When some of the users in our office try to access the site using firefox the website is redirected to a different website all together www.yyyyyyyy.com. the URL is correct but the website shown is wrong. On the same device using other browsers (chrome, IE) the website opens normally. So i am assuming this is not device level issue but at the browser issue. I have screenshots for the same. the issue is not happening on my device but on the other devices in our organisation.

Modified by sattu

Additional System Details

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.13.1.11376
  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • VLC media player Web Plugin 2.0.2
  • iTunes Detector Plug-in
  • Facebook Video Calling Plugin
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • Next Generation Java Plug-in 10.5.1 for Mozilla browsers
  • 5.1.10411.0
  • Picasa plugin
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6635 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

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