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firefox redirecting to a diffrent domain name (domain hijacking), this is only happening for firefox, all the other browsers go to the correct website.

Posted

We have a domain name www.xxxxxxxx.com. When some of the users in our office try to access the site using firefox the website is redirected to a different website all together www.yyyyyyyy.com. the URL is correct but the website shown is wrong. On the same device using other browsers (chrome, IE) the website opens normally. So i am assuming this is not device level issue but at the browser issue. I have screenshots for the same. the issue is not happening on my device but on the other devices in our organisation.

We have a domain name www.xxxxxxxx.com. When some of the users in our office try to access the site using firefox the website is redirected to a different website all together www.yyyyyyyy.com. the URL is correct but the website shown is wrong. On the same device using other browsers (chrome, IE) the website opens normally. So i am assuming this is not device level issue but at the browser issue. I have screenshots for the same. the issue is not happening on my device but on the other devices in our organisation.

Modified by sattu

Additional System Details

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.13.1.11376
  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • VLC media player Web Plugin 2.0.2
  • iTunes Detector Plug-in
  • Facebook Video Calling Plugin
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • Next Generation Java Plug-in 10.5.1 for Mozilla browsers
  • 5.1.10411.0
  • Picasa plugin
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1189 solutions 7757 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!